Michelle De La Cruz
Colorado Springs,Colorado
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have worked as a Sales Associate for eleven (11) months where I have acquired excellent customer services and communication skills helping business earn great sales objectives and securing repeat patronage.
As an Office Technician I provided twenty-seven (27) years of service with the State of California Department of Corrections, successfully promoting a safe environment for clients and public community. I gained valuable office skills by working in nine (9) various departments at Chuckwallas Valley State Prison throughout my career. I was able to meet the needs of each prison department by providing quality service to meet the institutional safety, service, and policy standards.
Overview
33
33
years of professional experience
Work History
Sales Associate
Seven Eleven
Colorado Springs, CO
02.2023 - Current
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered incoming telephone calls to provide store, products and services information.
- Ensured compliance with all safety regulations while handling hazardous materials.
Office Technician
Chuckwallas Valley State Prison
Blythe, CA
11.1990 - 12.2022
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Tracked and monitored monthly budget expenditures, communicating status to leadership.
- Copied, sorted and filed records of office activities and business transactions.
- Delivered messages and ran errands.
- Responded to employee and public inquiries by telephone and in person.
- Maintained digital and paper filing systems with organized files and naming convention adherence.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Coordinated travel arrangements for office personnel.
- Organized office operations, including scheduling meetings and appointments, ordering supplies, sorting and distributing incoming mail, responding to inquiries and requests for information.
- Created labels for files using computer software programs such as Microsoft Word or Excel.
- Inventoried and ordered materials, supplies and services.
Education
High School Diploma -
Palo Verde High School
Blythe, CA06-1988
Some College (No Degree) - Liberal Arts and General Studies
Palo Verde College
Blythe, CASkills
- Order Processing
- Sales Development
- Client Account Management
- Payment Processing
- Upselling
- Written and Oral Communication Skills
- Excellent Communication Skills
- Money Handling
- Display Setup
- Verbal/Written Communication
- Stocking and Receiving
- Shipment Processing
- Energetic Self-Starter
- Reading Comprehension Skills
- Meeting Deadlines
- Problem-Solving Skills
- Policy and Procedure Adherence
- Multi-Tasking Strength
- Time Management
- Cash Handling
- Service-Oriented
- Customer Service
- Positive and Professional
- Listening Skills
- Reliable and Punctual
- Teamwork and Collaboration
- Professional Demeanor
- Client Service
- Cash Handling Accuracy
- Retail Store Operations
Languages
Spanish
Native/ Bilingual
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteImportant To Me
Work from home optionWork-life balancePaid sick leavePaid time offCareer advancementPersonal development programsFlexible work hoursTeam Building / Company RetreatsCompany CultureHealthcare benefits4-day work weekTimeline
Sales Associate
Seven Eleven
02.2023 - Current
Office Technician
Chuckwallas Valley State Prison
11.1990 - 12.2022
High School Diploma -
Palo Verde High School
Some College (No Degree) - Liberal Arts and General Studies
Palo Verde College
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