Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle DePeters

Citrus Heights,CA

Summary

Proven courier at Federal Express, adept in heavy lifting and fostering client relationships, enhanced customer satisfaction through punctual and secure package delivery. Skilled in multitasking and problem-solving, consistently met tight deadlines, elevating service standards. Known for excellent communication, collaboration, and a strong commitment to safety, ensuring the efficient and secure transport of goods.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Courier

Federal Express
05.1998 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • March Of Dimes Loaned Executive - Enhanced organizational visibility by leveraging professional contacts and building strategic relationships, resulting in increased public awareness and strengthened support for the organization’s mission.
  • United Way Loaned Executive - Directed a successful fundraising initiative, engaging and mobilizing volunteers to drive resource allocation and support for community-focused programs, resulting in significant impact and community outreach.
  • Aim 2.0 Candidate

Lead Licensed Massage Therapist

Massage Envy
05.2006 - 08.2007
  • Built and maintained strong, long-term client relationships, consistently exceeding expectations in service and support.
  • Conducted interview panels for new massage therapists.
  • Ensured all systems and equipment were properly set up or shut down, including security systems, point-of-sale (POS) terminals, and inventory checks.
  • Followed standard procedures and safety policies.
  • Demonstrated strong communication and interpersonal skills, handling client inquiries and concerns with empathy and professionalism.
  • Maintained accurate client records, tracking progress and adjusting treatments as needed to achieve optimal results.

Education

High School Diploma -

Mesa Verde
Citrus Heights, CA
06.1993

Early Childhood Care And Education

American River College
Sacramento, CA

Skills

  • Problem-Solving
  • Customer Service
  • Process Optimization
  • Decision-Making
  • Strong Initiative
  • Supply Chain Management

Certification

Forklift Certification;

Aim 2.0 Management

Timeline

Lead Licensed Massage Therapist

Massage Envy
05.2006 - 08.2007

Courier

Federal Express
05.1998 - Current

High School Diploma -

Mesa Verde

Early Childhood Care And Education

American River College

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Michelle DePeters