Rashawn Richards
Summary
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Courier
Postmates
03.2016 - 05.2023
- Maintained accurate records of deliveries, addressing discrepancies promptly to uphold service quality.
- Collaborated with team members to streamline delivery processes and improve overall operational efficiency.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Improved company reputation with consistent, reliable deliveries.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Handled sensitive packages with care, ensuring they arrived in perfect condition.
Courier
DoorDash
10.2018 - 01.2021
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
- Communicated effectively with customers regarding order status and any potential delays.
- Maintained accurate records of deliveries.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Courier
Caviar
10.2017 - 07.2018
- Contacted customers to confirm delivery details and locations.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
Education
High School Diploma -
Sheepshead's Bay H.S
Brooklyn, NY07-2008
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Decision-making
- Time sensitive deliveries
- Package pickup and delivery
- Attention to confidentiality
- Delivery and pickup
- Problem-solving abilities
Accomplishments
- Achieved 98% by completing 100% with accuracy and efficiency.
Certification
- Licensed NYC Food Handler's License 2009
Languages
English
Full Professional
Timeline
Courier
DoorDash
10.2018 - 01.2021
Courier
Caviar
10.2017 - 07.2018
Courier
Postmates
03.2016 - 05.2023
High School Diploma -
Sheepshead's Bay H.S