Michelle Dodge
East Wenatchee
Summary
Dedicated Case Manager with extensive experience in client advocacy and crisis response. Recognized for effective time management and rapport building, contributing to streamlined service delivery and improved client well-being.
Overview
2027
2027
years of professional experience
Work History
Case Manager
Foster First
Yakima, WA
10.2023 - Current
- Developed individualized service plans to address client needs and facilitate positive outcomes.
- Coordinated with multidisciplinary teams to streamline case processing and improve service delivery.
- Conducted comprehensive assessments to identify client strengths, challenges, and necessary resources.
- Monitored progress of clients, adjusting strategies based on ongoing evaluations and feedback.
- Work directly with the youth on goals, behaviors and coping strategies.
- Weekly visits with both the Foster family and the youth.
Case Manager
Catholic Charities
Wenatchee, WA
2021 - 2023
- Provided in person crisis response, and outreach with local authorities.
- Implemented and completed 3-6 month contracts with eligible clients.
- Advocated for clients' rights and access to services within the local court system.
- Trained new staff on case management protocols and effective communication techniques with clients.
Education
High School Diploma -
Spaulding High School
Rochester, NHSkills
- Problem-solving
- Active listening
- De-escalation
- Rapport building
- Multitasking
- Time managment
Timeline
Case Manager
Foster First
10.2023 - Current
Case Manager
Catholic Charities
2021 - 2023
High School Diploma -
Spaulding High School