Qualified customer service representative with 8+ years of experience in a fast-paced customer service environment. Personable and professional under pressure with understanding for corporate values and drive towards teamwork.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Embassy Suites by Hilton
Portland, OR
01.2022 - 04.2026
Greeted and established rapport with diverse customers, enhancing their dining experience.
Thrived in fast-paced, high-traffic environment, ensuring efficient service.
Executed food, money handling and safety procedures to maintain compliance and customer satisfaction.
Member Services Coordinator
Clark County Association of REALTORS
Vancouver, WA
07.2021 - 09.2025
Maintain files and records that boost our efficiency and organization.
Greet daily guests at the front desk and engage in pleasant conversations while answering any questions or resolving concerns as needed.
Confirm relevant guest information and take all payment methods via phone or in person.
Provide ongoing superior guest service.
Sales Manager
Direct Fairways Co
Vancouver, WA
01.2018 - 07.2021
Made an average of 200 cold calls per day resulting in client communication and sales.
Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Boosted team morale and overall sales volume by creating employee incentive sales contests.