Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Michelle Dole

Camas,WA

Summary

Qualified customer service representative with 8+ years of experience in a fast-paced customer service environment. Personable and professional under pressure with understanding for corporate values and drive towards teamwork.

Overview

8
8
years of professional experience

Work History

Server/Bartender

Embassy Suites by Hilton
Portland, OR
01.2022 - 04.2026
  • Greeted and established rapport with diverse customers, enhancing their dining experience.
  • Thrived in fast-paced, high-traffic environment, ensuring efficient service.
  • Executed food, money handling and safety procedures to maintain compliance and customer satisfaction.

Member Services Coordinator

Clark County Association of REALTORS
Vancouver, WA
07.2021 - 09.2025
  • Maintain files and records that boost our efficiency and organization.
  • Greet daily guests at the front desk and engage in pleasant conversations while answering any questions or resolving concerns as needed.
  • Confirm relevant guest information and take all payment methods via phone or in person.
  • Provide ongoing superior guest service.

Sales Manager

Direct Fairways Co
Vancouver, WA
01.2018 - 07.2021
  • Made an average of 200 cold calls per day resulting in client communication and sales.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.

Education

Associate's degree - Accounting & Business

Warner Pacific College
06-2018

Skills

  • Time management
  • Point of Sale (POS) System Operations
  • Data Entry and Maintenance
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented

Interests

  • Volunteering
  • Yoga
  • Exploration and Travel
  • Blogging
  • Family

Timeline

Server/Bartender

Embassy Suites by Hilton
01.2022 - 04.2026

Member Services Coordinator

Clark County Association of REALTORS
07.2021 - 09.2025

Sales Manager

Direct Fairways Co
01.2018 - 07.2021

Associate's degree - Accounting & Business

Warner Pacific College
Michelle Dole