Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
References
Activities and Volunteer Work
References
BusinessAnalyst
Michelle Doran
Open To Work

Michelle Doran

Store Marketing Manager
Wantage,NJ

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Assistant Store Manager/Sales AssociateSales AssociateAdministrative ClerkBartenderVeterinary Assistant

Work Type

Full TimePart TimeSeasonal Work

Location Preference

On-SiteHybrid
Location: Wantage, NJ
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

401k matchHealthcare benefitsWork-life balance

Summary

Dedicated professional with a strong work ethic and effective communication skills. Proven ability to quickly adapt to new challenges and foster relationships with clients and team members. Committed to supporting team success and achieving organizational goals through proactive contributions.

Overview

10
10
years of professional experience
2
2

Certificates

Work History

Bartender

Fort Nonsense Brewing Company
Randolph, NJ
06.2019 - Current
  • Provided exceptional customer service to enhance guest experiences.
  • Prepared and served craft beers, seltzers, and shakes from brewery recipes.
  • Maintained cleanliness and organization of the bar area, workstations, and dining area.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Developed strong working relationships with fellow employees through effective communication and supportive teamwork.
  • Assisted in inventory management and restocking of supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Store Market Manager

Sherwin-Williams Paint Company
Wayne, New Jersey
09.2024 - 09.2025
  • Trained, motivated, and mentored employees on store operations, product knowledge, customer service, sales techniques, and inventory management.
  • Created a safe, inclusive, trusting work environment to coach team members to enhance their skills, and foster career growth.
  • Prepared staffing schedule and plans based on projected sales volume, and ensuring adequate coverage during peak hours.
  • Led the execution of visual merchandising standards to create an appealing shopping environment.
  • Managed daily cash handling and banking activities, including deposits, withdrawals, and opening and closing procedures.
  • Oversaw inventory management through cycle counts, audits, and shrinkage control to maintain stock levels and product availability.
  • Conducted regular inspections to maintain store cleanliness, organization, and productivity, and ensured compliance with safety standards.
  • Developed and implemented business strategies to meet goals, drive sales, and increase profitability.
  • Reviewed financial statements,sales reports, and utilized data analytics to measure productivity, goal achievement, and identify opportunities for improvement.
  • Collaborated with sales representatives and customers to determine optimal market offerings and strategies for business needs.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Developed strong relationships with customers through exceptional customer service, and problem resolution skills.
  • Organized special events, such as promotions, discounts, or seasonal sales initiatives, in order to drive revenue growth and increase product awareness.

Assistant Store Manager/Sales Associate

Sherwin-Williams Paint Company
Newton, New Jersey
06.2022 - 09.2024
  • Supported managing a team of five store sales associates, providing guidance and support to ensure exceptional customer service.
  • Participated in weekly team meetings to discuss goals, strategies, and operational updates.
  • Trained new employees on store policies and procedures, product knowledge, sales techniques, and customer service standards.
  • Supported the store manager with the planning, implementation, and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Collaborated with the store manager to develop and execute promotional events, driving foot traffic, and increasing sales.
  • Assisted the manager in visual merchandising efforts to create an appealing store environment that maximized product visibility.
  • Maintained inventory accuracy and organization through regular cycle counts, and verified purchasing reports to minimize stock discrepancies.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Conducted collection calls to recover bad debt, and improve controllable expenses and margins.
  • Achieved sales targets by actively engaging in conversations with customers to determine their needs, cross-selling, and up-selling complementary products.
  • Resolved customer complaints or concerns promptly and effectively, to cultivate and strengthen lasting client relationships, and maintain customer satisfaction.

Sales Associate

Sherwin-Williams Paint Company
Newton, NJ
05.2019 - 06.2022
  • Delivered exceptional customer service by greeting and assisting customers professionally.
  • Processed cash, credit, and debit transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve store goals through effective product knowledge.
  • Answered incoming telephone calls to provide detailed information on products and services.
  • Maintained accurate records of product prices and service offerings for customer reference.
  • Executed floor moves, merchandising, and display maintenance to ensure organized sales areas.
  • Managed cash register operations by counting money, balancing drawers, and separating charge slips.
  • Assisted in receiving shipments, verifying accuracy of orders against invoices.

Administrative Clerk

Sussex County Fairgrounds
Augusta, NJ
06.2015 - 08.2019
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Communicated with customers via phone and email to confirm orders and respond to inquiries.
  • Created a welcoming environment for customers by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Proofread and edited professional documents for accuracy and completeness.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Utilized office management software to record and track customer information.

Education

Bachelor of Science - Trauma Counseling Psychology

Thomas Jefferson University
Philadelphia, PA
05-2019

Skills

  • Employee training and development
  • Store operations and inventory management
  • Sales strategy and business development
  • Visual merchandising
  • Cash handling and POS operations
  • Interpersonal communication
  • Leadership development
  • Team collaboration
  • Email marketing
  • Time management
  • Adaptability and reliability
  • Problem-solving and conflict resolution
  • Retail sales techniques
  • Policy compliance enforcement
  • Lead generation strategies
  • Customer relationship management
  • Color consulting and custom color matching
  • Forklift operation certification

Certification

  • Sherwin-Williams Color Adjustment Painter Certification, July 2024
  • Power Industrial Truck Certification, Sherwin-Williams, 2020-2025

Websites

Timeline

Store Market Manager

Sherwin-Williams Paint Company
09.2024 - 09.2025

Assistant Store Manager/Sales Associate

Sherwin-Williams Paint Company
06.2022 - 09.2024

Bartender

Fort Nonsense Brewing Company
06.2019 - Current

Sales Associate

Sherwin-Williams Paint Company
05.2019 - 06.2022

Administrative Clerk

Sussex County Fairgrounds
06.2015 - 08.2019

Bachelor of Science - Trauma Counseling Psychology

Thomas Jefferson University

References

References available upon request.

Activities and Volunteer Work

Traveling

Hiking

Music and art

Yoga and pilates

Women's Support Group

Volunteer work at Father John's Animal House

Pet-sitting, animal care, and dog-walking

References

References available upon request.

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Michelle DoranStore Marketing Manager
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