Michelle Easton

Lee's Summit,MO

Summary

Dynamic professional with a proven track record in customer service and leadership, recognized as Employee of the Month multiple times at Costco Wholesale and Merry Maids. Skilled in Microsoft Office applications and time management. Excels in fostering client relationships and enhancing satisfaction through meticulous attention to detail and a strong work ethic.

Overview

years of professional experience

Work History

House Cleaner

Merry Maids

08.2024 - Current

Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Awarded employee of the month by demonstrating good work ethic, perfect attendance and great customer service skills.

Cashier

Costco Wholesale Corp

11.2022 - 07.2024

Assisted in opening the Ankeny store, working closely with the marketing department to help drive membership sales and setting up merchandise.
Welcomed customers entering store and responded promptly to customer needs.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cross trained and provided backup support for other departments when needed, showcasing versatility within the retail environment.
Helped lead the fundraising program for CMN (Children's Miracle Network).
Was awarded employee of the month for extraordinary customer service skills and great work ethic.

Shift Lead

Panera Bread

06.2019 - 06.2021

Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed store closing procedures.
Crossed trained in every area in the store

Education

Associates - Business

Portland Community College

Portland, OR

06-2026

High School Diploma -

Sherwood Highschool

Sherwood, OR

06-2020

Skills

Customer Service
10-key
Organizational and Clerical Skills

Microsoft Word, PowerPoint, and Excel
Time Management
Team Management

Timeline