Dynamic professional with a proven track record in customer service and leadership, recognized as Employee of the Month multiple times at Costco Wholesale and Merry Maids. Skilled in Microsoft Office applications and time management. Excels in fostering client relationships and enhancing satisfaction through meticulous attention to detail and a strong work ethic.
Overview
6
6
years of professional experience
Work History
House Cleaner
Merry Maids
Belton, MO
08.2024 - Current
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Awarded employee of the month by demonstrating good work ethic, perfect attendance and great customer service skills.
Cashier
Costco Wholesale Corp
Ankeny, IA / Independence, MO
11.2022 - 07.2024
Assisted in opening the Ankeny store, working closely with the marketing department to help drive membership sales and setting up merchandise.
Welcomed customers entering store and responded promptly to customer needs.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cross trained and provided backup support for other departments when needed, showcasing versatility within the retail environment.
Helped lead the fundraising program for CMN (Children's Miracle Network).
Was awarded employee of the month for extraordinary customer service skills and great work ethic.
Shift Lead
Panera Bread
Sherwood, OR
06.2019 - 06.2021
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.