Dedicated representative with extensive experience in patient assessments and charting. Recognized for strong attention to detail and effective team collaboration. Committed to enhancing client experiences and ensuring needs are met efficiently.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Intake Representative
North Hudson Community Action Corp, NJ WIC
Harrison, New Jersey
11.2018 - 05.2025
Conducted intake interviews to assess client needs and eligibility for services.
Maintained accurate records in the WIC client management system for compliance.
Provided exceptional customer service while addressing client inquiries and concerns.
Trained new staff on intake procedures and documentation standards for efficiency.
Prepared documents necessary for medical claims processing.
Assisted with scheduling appointments for patients and family members.
Medical Assistant
North Hudson Community Action
Harrison, New Jersey
11.2016 - 11.2018
Assisted healthcare providers during patient examinations and medical procedures, enhancing patient care.
Measured vital signs and recorded medical histories to ensure accurate preparation for examinations.
Conducted EKGs, audiograms, and other diagnostic tests.
Educated patients on medication usage and health management techniques to promote better health outcomes.
Maintained cleanliness and organization of examination rooms and equipment.
Supported administrative tasks, including filing and updating medical records.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.