Michelle Endicott
Munford,AL
Summary
Proven to enhance resident satisfaction through compassionate care at Talladega Healthcare, I leverage expertise in HIPAA compliance and daily living assistance. Skilled in staff communication and behavior monitoring, I significantly improve safety and well-being. My approach prioritizes results, demonstrating a commitment to excellence and a profound ability to meet and exceed employer expectations. Self-motivated, dependable
Residential Advisor committed to facilitating environment that creates fulfilling sense of home. Provided compassionate support while adhering to mission of organization. Excellent communication and relationship building skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Residential Advisor
AIDB
08.2023 - Current
- Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
- Assisted students in handling tough situations to resolve problems.
- Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
- Enforced rules and regulations to maintain order and safety in residence hall.
- Provided supervision for cafeteria, laundry and special activities of facility.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Promoted positive relations between residents and staff.
CNA
Rainbow Omega
10.2022 - 05.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Cashier
Lowes
05.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Daycare Teacher
Small Steps Early Learning Centre
05.2019 - 12.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
CNA
Easy Living
03.2016 - 12.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
CNA
Visiting Angels
04.2013 - 12.2013
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
Patrick Manor
05.2010 - 08.2012
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
Golden Living Center - Nursing Home
03.2007 - 12.2008
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
CNA
TalladegaHealthcare
08.2006 - 12.2007
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Bachelor of Arts - Criminal Justice
Saint Leo University
Saint Leo, FL12.2018
Associate of Arts - Criminal Justice
Saint Petersburgh College
St. Petersburg, FL05.2015
Skills
- Safety practices
- Daily living assistance
- Role Modeling
- Activity Planning
- Behavior monitoring
- HIPAA Compliance
- Staff Communication
- General Housekeeping
- Incident Reporting
- Issue Resolution
Certification
CNA License since 2006.
Crime Scene Tech. since 2018.
Timeline
Residential Advisor
AIDB
08.2023 - Current
CNA
Rainbow Omega
10.2022 - 05.2023
Cashier
Lowes
05.2020 - 06.2021
Daycare Teacher
Small Steps Early Learning Centre
05.2019 - 12.2020
CNA
Easy Living
03.2016 - 12.2017
CNA
Visiting Angels
04.2013 - 12.2013
CNA
Patrick Manor
05.2010 - 08.2012
CNA
Golden Living Center - Nursing Home
03.2007 - 12.2008
CNA
TalladegaHealthcare
08.2006 - 12.2007
Bachelor of Arts - Criminal Justice
Saint Leo University
Associate of Arts - Criminal Justice
Saint Petersburgh College
CNA License since 2006.
Crime Scene Tech. since 2018.
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