Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Espriu

Phoenix,AZ

Summary

A multi-skilled professional, resilient in various realms. Bringing detailed orientated and decisive nature with sound judgment, reliable, a self-motivated personality. Impacted former companies by taking on intentional roles in creating systems and being dedicated to establishing a coherent structure in many of the company areas.

Overview

8
8
years of professional experience

Work History

Software Implementer & Manual Labor

Eddy's Home Services LLC.
11.2018 - 09.2023

Software Implementor:

  • Implemented new digital systems/documents for the business to conveniently track important data.
  • Develop expertise to train staff on new technologies.
  • Monitor performance and maintain systems according to requirements.

Manual Labor:

  • Contributed to the Company by using advanced physical skills in daily tasks such as painting, renovating, yard work, or demolishing

Jeweler/ Bookkeeper

Diamond Jim's' Jewelry
09.2018 - 11.2019

Jeweler :

  • Regulated sales by utilizing methods to gain immense sales numbers.
  • Compute costs of labor and materials in order to determine production costs of products and articles.

Bookkeeping :

  • Reported financial data while also updating financial records in ledgers and journals.
  • Reconciled accounts, managed audits, and updated financial records with remarkable accuracy.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.

Customer Service Representative

Direct TV
07.2016 - 11.2018

Executed sales strategies that allowed me to attain high sales numbers and fulfill quality-assured audits with excellence.

  • Utilize various systems/networks and gadgets to assist customers' requests and inquiries.
  • Habitually, took an empathic and consultative approach to persuade customers to maintain services through complex issues while also assisting with technical difficulties.

Cashier/ Overnight Merchandiser

Sam's Club
09.2015 - 07.2016

Overnight Merchandiser:

  • Managed home and apparel area by keeping a record of inventory while stocking and organizing.
  • Put forth, strategic ideas to plan out floor layouts allowing inventory to flow smoothly according to the change of seasons.

Cashier:

  • Exceeded goals by upgrading customers' current membership program.
  • Ensured strict following of Prevention Loss protocol and procedures.

Education

High School Diploma -

Willow Canyon
Surprise, AZ
05.2015

Skills

  • Management/ Administration
  • Interpersonal Communication
  • Leadership
  • Innovative
  • Organization Skills
  • Attention to Detail
  • Customer Service Skills
  • Computer Literacy

Languages

Spanish
Native or Bilingual

Timeline

Software Implementer & Manual Labor

Eddy's Home Services LLC.
11.2018 - 09.2023

Jeweler/ Bookkeeper

Diamond Jim's' Jewelry
09.2018 - 11.2019

Customer Service Representative

Direct TV
07.2016 - 11.2018

Cashier/ Overnight Merchandiser

Sam's Club
09.2015 - 07.2016

High School Diploma -

Willow Canyon
Michelle Espriu