Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MICHELLE ESPRIU

Sun City,AZ

Summary

A multi-skilled professional, resilient in various realms. Bringing detailed orientated and decisive nature with sound judgment, reliable, a self-motivated personality. Impacted former companies by taking on intentional roles in creating systems and being dedicated to establishing a coherent structure in many of the company areas.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Software Implementer & Manual Labor

Eddy's Home Services LLC
11.2018 - 01.2024
  • Implemented new digital systems/documents for business to conveniently track important data
  • Developed expertise to train staff on new technologies
  • Monitor performance and maintain systems according to requirements
  • Contributed to Company's plan of success by fulfilling physical requirements needed for days' tasks such as demolishing, renovating, painting, or yard work
  • Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.

Jeweler/ Bookkeeper

Diamond Jim's' Jewelry
11.2018 - 11.2019
  • Regulated sales by utilizing methods to gain immense sales numbers
  • Compute costs of labor and materials in order to determine production costs of products and articles
  • Reported financial data while also updating financial records in ledgers and journals
  • Reconciled accounts, managed audits, and updated financial records with remarkable accuracy
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.

Customer Service Representative

Direct TV
09.2016 - 11.2018
  • Executed sales strategies that allowed me to attain high sales numbers and fulfill quality-assured audits with excellence
  • Utilize various systems/networks and gadgets to assist customers' requests and inquiries
  • Habitually, took an empathic and consultative approach to persuade customers to maintain services through complex issues while also assisting with technical difficulties.

Cashier/ Overnight Merchandiser

Sam's Club
09.2015 - 09.2016
  • Sam's Club located in Surprise, AZ, surmounted to be #1 in the district when I administrated the position's obligations
  • Rendering us to be recognized for our efficiency and neatness
  • Managed home and apparel area by keeping record of inventory while stocking and organizing
  • Put forth, strategic ideas to plan out floor layouts allowing inventory to flow smoothly according to change of seasons in 3 departments
  • (Home, Apparel, Bedding) Exceeded goals and increased revenue by upgrading customers' current membership program
  • Ensured strict following of Prevention Loss protocol and procedures.

Server

Vista De La Montana
10.2013 - 09.2015
  • Sustained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods including following protocol for safety and food hazard
  • Built customer relation skills while fostering composed dining room.

Education

High School Diploma -

Willow Canyon
Surprise, AZ
05.2015

Skills

  • Management/ Administration
  • Organization Skills
  • Interpersonal Communication
  • Attention to Detail
  • Leadership
  • Customer Service Skills
  • Innovative
  • Computer Literacy

Certification

  • Phlebotomy
  • CPR Trained in Laboratory Assisting
  • Honors

Languages

Spanish
Professional Working

Timeline

Software Implementer & Manual Labor

Eddy's Home Services LLC
11.2018 - 01.2024

Jeweler/ Bookkeeper

Diamond Jim's' Jewelry
11.2018 - 11.2019

Customer Service Representative

Direct TV
09.2016 - 11.2018

Cashier/ Overnight Merchandiser

Sam's Club
09.2015 - 09.2016

Server

Vista De La Montana
10.2013 - 09.2015

High School Diploma -

Willow Canyon

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MICHELLE ESPRIU