Provide trauma-informed clinical support to adults with complex mental health needs within the Adult Community Clinical Services (ACCS) model.
Conducted biopsychosocial assessments, risk evaluations, and collaborative treatment planning in alignment with recovery-oriented principles.
Facilitate Individual Action Plan (IAP) development and updates, integrating client goals, emergency contacts, and safety protocols.
Deliver therapeutic interventions, psychoeducation, and skill-building support through office-based, home-based, and community sessions.
Coordinated care with internal and external providers, including psychiatry, primary care, and natural supports.
Complete required documentation including Human Rights Agreements, fire drills, and emergency fact sheets.
Maintain timely, accurate clinical records in accordance with agency and Medicaid standards.
Support clients in navigating transitions, including discharge planning, resource linkage, and advocacy.
Uphold professional boundaries while modeling attuned, relational engagement in high-stress environments.
Collaborate with team members to ensure continuity of care and integrated service delivery.
Test Scorer
Write Score
01.2023 - Current
Read and evaluated Informational and argumentative high grammar school essays examines on standardized exams.
Internalized training and customers’ scoring guidelines by passing requirements for established projects.
Read and evaluated physics and social sciences examines on standardized exams.
Seasonal position
Test Scorer
Cognia
01.2022 - Current
Read and evaluated physics and social sciences examines on standardized exams.
Evaluated items written for students in the English Arts, Sciences and Physics
Seasonal position
Test Scorer
Pearson
01.2022 - Current
Evaluated items written for students in the English Arts, Sciences and Physics
Provided comprehensive medical billing services across multiple healthcare settings, including hospitals, outpatient clinics, and private practices.
Processed insurance claims, patient invoices, and reimbursement documentation in compliance with HIPAA and payer-specific guidelines
Verified patient eligibility, benefits, and authorizations for services rendered, ensuring accurate and timely billing.
Seasonal position
Clinical Supervisor
Eliot Community Human Services
06.2023 - 09.2025
Provided direct clinical supervision to case managers and outreach staff supporting adults with complex mental health needs, dual diagnoses, and co-occurring challenges.
Modeled and taught trauma-informed, recovery-oriented interventions aligned with the ACCS framework and agency standards.
Led team-based care planning, crisis response coordination, and clinical documentation review to ensure quality and compliance.
Facilitated weekly supervision meetings, case consultations, and staff development sessions focused on clinical skill-building and ethical practice.
Supported implementation of CAMS (Collaborative Assessment and Management of Suicidality) and participated in Zero Suicide initiatives.
Conducted assessments, developed treatment plans, and provided direct clinical support as needed, including on-call coverage.
Promoted strength-based strategies, cultural humility, and client autonomy across all service delivery points.
Collaborated with multidisciplinary teams, external providers, and family/natural supports to ensure continuity of care.
Maintained accurate, timely documentation in accordance with agency, state, and Medicaid requirements.
Fostered a culture of psychological safety, accountability, and attunement within the clinical team.
Residential Counselor
North Suffolk Mental Health Association
10.2008 - 01.2023
Provided direct support and therapeutic engagement to adults with chronic mental health conditions, dual diagnoses, and co-occurring challenges in a residential setting.
Facilitated daily living skill development, emotional regulation strategies, and recovery-oriented routines tailored to individual needs.
Delivered crisis intervention, de-escalation, and safety planning in collaboration with clinical teams and emergency services.
Supported clients in navigating transitions, including hospital discharges, housing changes, and care coordination.
Maintained accurate, timely documentation of progress notes, incident reports, and treatment updates in accordance with agency and Medicaid standards.
Collaborated with multidisciplinary teams to implement individualized treatment plans and uphold trauma-informed care practices.
Modeled respectful boundaries, attuned communication, and culturally responsive support in high-stress environments.
Assisted with medication monitoring @ administration, appointment scheduling, and linkage to community resources.
Promoted a stable, supportive residential environment that prioritized dignity, autonomy, and psychological safety.
Medical Biller
Robert Half, (Office Team)
01.1996 - 01.2023
Provided comprehensive medical billing services across multiple healthcare settings, including hospitals, outpatient clinics, and private practices.
Processed insurance claims, patient invoices, and reimbursement documentation in compliance with HIPAA and payer-specific guidelines.
Verified patient eligibility, benefits, and authorizations for services rendered, ensuring accurate and timely billing.
Education
Sexologist - Addictions focus
Institute of Clinical Sexology
01.2024
Master's - social work
Lesley University
01.2023
Paralegal program - undefined
North Shore Community College
Danvers, MA
01.2019
Graduate certificate - Gender, Leadership and Public Policy
University of Massachusetts Boston
01.2018
BA - Communications
Salem State University
Salem, MA
05.2015
Skills
Notary Public 2019
Scholarships
Betty Taymour Scholarship
Elaine & Jacob M. Israelson Scholarship
Recipient of the Cummings Foundation grant
Internships
The Attorney General’s Office, Healthcare Division 2019-06-19 to 2019-08-19
Riverside Community Emergency Services 2022-09 to 2023-06-23
Timeline
ACCS Clinician
Bamsi
09.2025 - Current
Clinical Supervisor
Eliot Community Human Services
06.2023 - 09.2025
Test Scorer
Write Score
01.2023 - Current
Test Scorer
Cognia
01.2022 - Current
Test Scorer
Pearson
01.2022 - Current
Residential Counselor
North Suffolk Mental Health Association
10.2008 - 01.2023
Medical Biller
Robert Half, (Office Team)
01.1996 - 01.2023
Master's - social work
Lesley University
Paralegal program - undefined
North Shore Community College
Graduate certificate - Gender, Leadership and Public Policy