Overview
Work History
Education
Skills
Scholarships
Internships
Timeline
Generic

Michelle Fahey

Norwood,Massachusetts

Overview

30
30
years of professional experience

Work History

ACCS Clinician

Bamsi
09.2025 - Current
  • Provide trauma-informed clinical support to adults with complex mental health needs within the Adult Community Clinical Services (ACCS) model.
  • Conducted biopsychosocial assessments, risk evaluations, and collaborative treatment planning in alignment with recovery-oriented principles.
  • Facilitate Individual Action Plan (IAP) development and updates, integrating client goals, emergency contacts, and safety protocols.
  • Deliver therapeutic interventions, psychoeducation, and skill-building support through office-based, home-based, and community sessions.
  • Coordinated care with internal and external providers, including psychiatry, primary care, and natural supports.
  • Complete required documentation including Human Rights Agreements, fire drills, and emergency fact sheets.
  • Maintain timely, accurate clinical records in accordance with agency and Medicaid standards.
  • Support clients in navigating transitions, including discharge planning, resource linkage, and advocacy.
  • Uphold professional boundaries while modeling attuned, relational engagement in high-stress environments.
  • Collaborate with team members to ensure continuity of care and integrated service delivery.

Test Scorer

Write Score
01.2023 - Current
  • Read and evaluated Informational and argumentative high grammar school essays examines on standardized exams.
  • Internalized training and customers’ scoring guidelines by passing requirements for established projects.
  • Read and evaluated physics and social sciences examines on standardized exams.
  • Seasonal position

Test Scorer

Cognia
01.2022 - Current
  • Read and evaluated physics and social sciences examines on standardized exams.
  • Evaluated items written for students in the English Arts, Sciences and Physics
  • Seasonal position

Test Scorer

Pearson
01.2022 - Current
  • Evaluated items written for students in the English Arts, Sciences and Physics
  • Provided comprehensive medical billing services across multiple healthcare settings, including hospitals, outpatient clinics, and private practices.
  • Processed insurance claims, patient invoices, and reimbursement documentation in compliance with HIPAA and payer-specific guidelines
  • Verified patient eligibility, benefits, and authorizations for services rendered, ensuring accurate and timely billing.
  • Seasonal position

Clinical Supervisor

Eliot Community Human Services
06.2023 - 09.2025
  • Provided direct clinical supervision to case managers and outreach staff supporting adults with complex mental health needs, dual diagnoses, and co-occurring challenges.
  • Modeled and taught trauma-informed, recovery-oriented interventions aligned with the ACCS framework and agency standards.
  • Led team-based care planning, crisis response coordination, and clinical documentation review to ensure quality and compliance.
  • Facilitated weekly supervision meetings, case consultations, and staff development sessions focused on clinical skill-building and ethical practice.
  • Supported implementation of CAMS (Collaborative Assessment and Management of Suicidality) and participated in Zero Suicide initiatives.
  • Conducted assessments, developed treatment plans, and provided direct clinical support as needed, including on-call coverage.
  • Promoted strength-based strategies, cultural humility, and client autonomy across all service delivery points.
  • Collaborated with multidisciplinary teams, external providers, and family/natural supports to ensure continuity of care.
  • Maintained accurate, timely documentation in accordance with agency, state, and Medicaid requirements.
  • Fostered a culture of psychological safety, accountability, and attunement within the clinical team.

Residential Counselor

North Suffolk Mental Health Association
10.2008 - 01.2023
  • Provided direct support and therapeutic engagement to adults with chronic mental health conditions, dual diagnoses, and co-occurring challenges in a residential setting.
  • Facilitated daily living skill development, emotional regulation strategies, and recovery-oriented routines tailored to individual needs.
  • Delivered crisis intervention, de-escalation, and safety planning in collaboration with clinical teams and emergency services.
  • Supported clients in navigating transitions, including hospital discharges, housing changes, and care coordination.
  • Maintained accurate, timely documentation of progress notes, incident reports, and treatment updates in accordance with agency and Medicaid standards.
  • Collaborated with multidisciplinary teams to implement individualized treatment plans and uphold trauma-informed care practices.
  • Modeled respectful boundaries, attuned communication, and culturally responsive support in high-stress environments.
  • Assisted with medication monitoring @ administration, appointment scheduling, and linkage to community resources.
  • Promoted a stable, supportive residential environment that prioritized dignity, autonomy, and psychological safety.

Medical Biller

Robert Half, (Office Team)
01.1996 - 01.2023
  • Provided comprehensive medical billing services across multiple healthcare settings, including hospitals, outpatient clinics, and private practices.
  • Processed insurance claims, patient invoices, and reimbursement documentation in compliance with HIPAA and payer-specific guidelines.
  • Verified patient eligibility, benefits, and authorizations for services rendered, ensuring accurate and timely billing.

Education

Sexologist - Addictions focus

Institute of Clinical Sexology
01.2024

Master's - social work

Lesley University
01.2023

Paralegal program - undefined

North Shore Community College
Danvers, MA
01.2019

Graduate certificate - Gender, Leadership and Public Policy

University of Massachusetts Boston
01.2018

BA - Communications

Salem State University
Salem, MA
05.2015

Skills

  • Notary Public 2019

Scholarships

  • Betty Taymour Scholarship
  • Elaine & Jacob M. Israelson Scholarship
  • Recipient of the Cummings Foundation grant

Internships

  • The Attorney General’s Office, Healthcare Division 2019-06-19 to 2019-08-19
  • Riverside Community Emergency Services 2022-09 to 2023-06-23

Timeline

ACCS Clinician

Bamsi
09.2025 - Current

Clinical Supervisor

Eliot Community Human Services
06.2023 - 09.2025

Test Scorer

Write Score
01.2023 - Current

Test Scorer

Cognia
01.2022 - Current

Test Scorer

Pearson
01.2022 - Current

Residential Counselor

North Suffolk Mental Health Association
10.2008 - 01.2023

Medical Biller

Robert Half, (Office Team)
01.1996 - 01.2023

Master's - social work

Lesley University

Paralegal program - undefined

North Shore Community College

Graduate certificate - Gender, Leadership and Public Policy

University of Massachusetts Boston

BA - Communications

Salem State University

Sexologist - Addictions focus

Institute of Clinical Sexology
Michelle Fahey