Dedicated professional with strong customer service skills. Proven ability to foster welcoming environments and enhance customer satisfaction, driving positive experiences in fast-paced retail settings.
Work History
Customer Service Cashier
2 Years 3 Months
Reisbecks Food Markets | 05.2024 - Current
Processed customer transactions efficiently using point-of-sale systems.
Assisted in training new cashiers on operational procedures and customer interaction techniques.
Collaborated with team members to ensure timely restocking of merchandise on sales floor.
Engaged customers in a friendly manner, fostering a welcoming shopping environment.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Met customer service goals and exceeded customer expectations.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Dishwasher
10 Months
Longhorn Steakhouse | 11.2019 - 09.2020
Operated dishwashing machinery to maintain cleanliness and sanitation standards.
Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
Trained new team members on efficient dishwashing techniques and safety protocols.
Monitored cleaning supplies inventory, reporting needs to management for replenishment.
Fry Cook and Pantry
1 Year 2 Months
Max And Erma's Restaurant | 09.2018 - 11.2019
Prepared and cooked menu items according to established recipes and quality standards.
Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
Managed inventory levels by monitoring supplies and assisting in stock rotation processes.
Collaborated with kitchen staff to streamline cooking procedures, enhancing overall efficiency.
Salad Prep and Cashier
1 Year
Wendys Old Fashioned Hamburgers | 09.2017 - 09.2018
Processed customer transactions accurately and efficiently using point-of-sale systems.
Assisted customers with menu selections, enhancing overall dining experience.
Maintained cleanliness and organization of cashier area to ensure operational efficiency.
Education
High School Diploma
Steubenville High School | Steubenville, OH | 06-1992