Michelle Forester
Wellington,Florida
Summary
Dynamic professional with a proven track record excelling in customer service and relationship management. Adept at multitasking and detail-oriented, I effectively coordinated daily tasks and collaborated with diverse teams to enhance service delivery. Committed to achieving results through effective communication and self-motivation in fast-paced environments.
Overview
21
21
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
Business Development Coordinator
B&B Holdings
Delray Beach, Florida
02.2011 - 12.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals.
- Coordinated patient referrals from referring providers to specialty services within the health system.
- Managed client relationships, ensuring satisfaction and addressing any concerns promptly.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
Registered Nurse Field Case Manager
Community Home Health Services, Med Tech, Alliance
West Palm Beach, Florida
09.2002 - 10.2010
- Maintained accurate patient records using electronic health record systems.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Educated patients on health maintenance, disease prevention, and treatment options.
Education
Associate of Science - Nursing
Broward College
Fort Lauderdale, FLSkills
- Customer service
- Effective communication
- Multitasking capacity
- Detail-oriented
- Time management abilities
- Self motivation
- Customer relationship management
Certification
- Registered Nurse- Florida Active License
- BLS
- ACLS
Education and Training
other
Personal Information
Timeline
Business Development Coordinator
B&B Holdings
02.2011 - 12.2023
Registered Nurse Field Case Manager
Community Home Health Services, Med Tech, Alliance
09.2002 - 10.2010
Associate of Science - Nursing
Broward College