Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Michelle Forte

Vacaville,CA

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Pharmacy Tech

Woodland Healthcare
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.

Pharmacy Tech III

U.C.Davis VMTH
06.2005 - Current
  • Teach Veterinary students how to write, fill, and dispense veterinary prescriptions with complete accuracy
  • Fill omnicells daily to maintain adequate stock of necessary medications.
  • Enhance pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Maximize pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Aide pharmacists in preparing sterile compounding products for specialty prescriptions.
  • Increase overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Assist in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Answer incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculate dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Enter and process patients' prescriptions into internal system.
  • Maintain proper drug storage procedures, registries, and records for controlled drugs.
  • Order medicines daily to replenish stock and increase inventory in anticipation of need.

Education

National Pharmacy Technician certification -

Solano County ROP
01.2010

Pharmacy Technician Internship

David Grant Medical Facility
02.2001

Pharmacy Technician -

Solano County ROP
02.2001

High school diploma -

Armijo High School
06.1998

Skills

  • Medication Dispensing
  • Order Verification
  • Workflow Optimization
  • Excellent Communication
  • Self Motivation
  • Drug Inventory Management
  • Pharmacy and customer records management
  • Updating medication histories
  • Confidentiality and HIPAA
  • Insurance processing and billing
  • Medical Coding

Personal Information

Title: Pharmacy Technician III

Timeline

Pharmacy Tech III

U.C.Davis VMTH
06.2005 - Current

Pharmacy Tech

Woodland Healthcare

National Pharmacy Technician certification -

Solano County ROP

Pharmacy Technician Internship

David Grant Medical Facility

Pharmacy Technician -

Solano County ROP

High school diploma -

Armijo High School
Michelle Forte