Michelle Gateru
Newark,United States
Summary
Within 5 years of job experience, I have become a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and extremely dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team requirements. Driven in every occupation I have experienced and grateful for all of my previous trainings. I prioritize all my career goals and strive for success. Excited to bring talent and record of excellence to any job I come along.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Kelsch Associates
Parkesburg, Pennsylvania
04.2024 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Completed daily ADL’s as well as documentation of behaviors.
- Accompanied or transported clients to appointments, errands and social activities.
Pharmacy Technician
Rite Aid
Newark, United States
06.2021 - Current
- Utilize knowledge of pharmacology and medication safety to provide accurate and timely counseling to patients on their prescriptions and healthcare needs
- Implement cost-saving strategies for patients with discounts from well-known medication discounting companies to ensure every patient is able to afford their prescriptions
- Provide exceptional customer service by addressing patient inquiries, resolving issues, and ensuring a positive experience while adhering to company policies and procedures
- Communicating with doctor and pharmacy insurance offices when clarification is needed for a patient on their medication
Sales Associate
Seasons Pizza
Bear, United States
06.2019 - 06.2021
- Contributed to cleanly work environment
- Promoted special deals and discounts
- Identify and recommend innovative menu items or promotions
- Maintain a positive and friendly attitude towards customers, ensuring exceptional customer service at all times
Shampoo Technician
Carol Cole Salon And Spa
Christiana, United States
10.2020 - 04.2021
- Welcomed customers and offered assistance upon store entry
- Maintained salon cleanliness for clients and stylists
- Built relationships with client's for a very warm and welcoming environment
- Enhancing customer experience by providing scalp massages during shampooing sessions to promote relaxation and satisfaction
Education
High School Diploma -
Paul M. Hodgson Vocational Technical School
Newark, Delaware06.2021
Skills
- Leadership
- Problem Solving
- Time Management
- Customer Relations
- Organization
- Communication
- Teamwork
- Creativity
- Critical Thinking
- Attention to Detail
- Strategic Planning
- Data Analysis
- Public Speaking
- Decision Making
- Networking
- Friendly
- Cleanliness
- Positive Attitude
- Customer Service
- Progress Documentation
- ADL support
- Client documentation
- Direct Patient Care
- Medication Administration
- Community activities
- Patient Care
- Healthcare
- Client Transportation
- Personal care assistance
- First-aid and CPR
- Crisis Management
- Client safety and first aid
- Behavior monitoring
- Documentation accuracy
- Crisis intervention
- Health and safety requirements
- Wellness and nutrition knowledge
- Charting and documentation
- Conflict resolution
- First aid and safety
- Hygiene assistance
- HIPAA compliance
Certification
- License, Licensed Cosmetologist
- License, Licensed Pharmacy Technician Within Rite Aid
Timeline
Direct Support Professional
Kelsch Associates
04.2024 - Current
Pharmacy Technician
Rite Aid
06.2021 - Current
Shampoo Technician
Carol Cole Salon And Spa
10.2020 - 04.2021
Sales Associate
Seasons Pizza
06.2019 - 06.2021
High School Diploma -
Paul M. Hodgson Vocational Technical School