Michelle Gerspacher

• Led cross-functional teams to develop and execute merchandising strategies that enhanced brand visibility.
• Collaborated with sales teams to align merchandising initiatives with promotional campaigns and sales goals.
• Implemented visual merchandising standards to enhance store presentation and drive customer engagement.
• Established a culture of excellence within the merchandising team through coaching, mentoring, and goal setting.
• Trained and supervised merchandising team members in best practices, improving overall performance.
• Developed strong relationships with suppliers, securing better deals and exclusive products.

Process $300M of orders annually for some of the world's largest retailers, coordinate purchase order shipments and delivery appointments, reconcile monthly and quarterly billing, liaison between chain buyers, account managers and

warehouse personnel.

Notable accomplishments:

• Processed $300M in customer orders annually
• Executed the transfer of over 1M cases between warehouses each year
• Coordinated the repackaging of over 100,000 individual product cases through warehouses on an annual basis.
• Serve as primary liaison between customer (buyer) and sales personnel.

• Oversaw daily store operations, ensuring compliance with state regulations and policies.
• Managed inventory levels, implementing efficient stock management techniques to minimize waste.
• Trained and mentored staff on customer service and operational best practices to enhance team performance.
• Developed sales strategies, increasing product visibility and optimizing merchandising layouts for maximum impact.
• Resolved customer inquiries and complaints promptly, enhancing overall shopping experience and loyalty.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.