Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Glass

Atlanta,GA

Summary

Dedicated Document Imaging Specialist touting experience in handling established production rates while managing record quality. Knowledgeable in current data regulations and consistent in following all rules to preserve information integrity. Flexible and confident with a drive to help companies succeed.

Overview

13
13
years of professional experience

Work History

Uber Partner

Uber Eats
Atlanta, GA
06.2024 - Current
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Managed efficient routes using GPS technology to minimize delays and maximize customer satisfaction.
  • Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
  • Delivers food and packages to and from customers in a timely fashion.
  • Resolved customer issues promptly and professionally, ensuring a positive experience.
  • Cleaned vehicle regularly to maintain professional appearance.

Document Imaging Specialist

STAT Informatic Solutions
Atlanta, GA
08.2022 - 11.2024
  • Checked images to verify scanning quality was suitable and complied with company's policies.
  • Organized and maintained electronic files in accordance with company standards.
  • Performed data entry tasks to capture relevant information from scanned documents into Epic database systems.
  • Maintained strict confidentiality of sensitive information during the scanning process, adhering to privacy regulations and company policies.
  • Assisted in the development of training materials, and conducted training sessions for new employees.
  • Assisted in the migration of legacy paper-based records into digital format, ensuring data integrity throughout the process.

Cashier

Piccadilly Cafeteria
Stockbridge, GA
07.2019 - 06.2021
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Learned roles of other departments to provide coverage and keep store operational.

Document Scanner

Canon Business Process Services
Atlanta, GA
12.2017 - 06.2019
  • Scanned documents into digital format using specialized document scanner.
  • Adjusted scanner settings as necessary depending on type of document being scanned.
  • Participated in regular team meetings to discuss progress, challenges, and strategies for improvement.
  • Completed documents and work requests according to company standards.
  • Supported cross-functional projects by providing scanned documents for various departmental needs.

Retail Sales Associate

World Duty Free Group
Atlanta, GA
08.2015 - 08.2017
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Handled customer complaints in a professional manner.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Participated in team meetings and training sessions.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Shift Supervisor

Delaware North
Atlanta, GA
04.2012 - 01.2015
  • Assisted upper management with daily operations to meet standards of service and quality
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Trained new employees on company policies and procedures.
  • Resolved customer complaints and reported issues to senior management.
  • Conducted regular team meetings to communicate targets, updates, and gather feedback.
  • Ensured all safety and sanitation regulations were met throughout the shift.

Education

Medical Assisting

Atlanta Technical College
Atlanta, GA
06-2006

Skills

  • Punctuality
  • Proficient in [software]
  • Analytics and research
  • Document organization
  • Document scanning
  • Policy compliance
  • Cross-functional coordination
  • Image processing
  • Indexing documents
  • Cash handling expertise
  • Shift reporting
  • Labor and food cost control
  • Workplace safety
  • Training and mentoring

Timeline

Uber Partner

Uber Eats
06.2024 - Current

Document Imaging Specialist

STAT Informatic Solutions
08.2022 - 11.2024

Cashier

Piccadilly Cafeteria
07.2019 - 06.2021

Document Scanner

Canon Business Process Services
12.2017 - 06.2019

Retail Sales Associate

World Duty Free Group
08.2015 - 08.2017

Shift Supervisor

Delaware North
04.2012 - 01.2015

Medical Assisting

Atlanta Technical College

Similar Profiles

CREATE PROFILE
Michelle Glass