Josh Cravens
Guyton,GA
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
9
9
years of professional experience
Work History
Territory Manager - Sales and Service
Mitra-9 Brands
10.2023 - Current
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
- Improved customer satisfaction by providing exceptional product knowledge and technical support.
- Enhanced team performance by conducting regular training sessions and sharing best practices among colleagues.
- Facilitated cross-functional communication between sales, technical support, and logistics teams, ensuring seamless service delivery to customers.
- Negotiated favorable pricing terms with suppliers, resulting in increased profit margins for the company.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Worked with vendors and suppliers to support timely delivery of products and services.
Operations Manager
Champion Brands Inc
07.2023 - 10.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed both inbound and outbound logistics to ensure proper deliveries were made.
District Manager
Champion Brands Inc
02.2016 - 07.2023
- Built positive and productive relationships with store and field leadership.
- Supervised account locations to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
- Improved operational standards, personnel moves, and merchandising strategies.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Coordinated with other district managers to actualize performance improvement strategies.
- Supervised 400 locations to enforce high-quality standards of operation.
Account Manager
Champion Brands Inc
06.2015 - 02.2016
- Addressed problems with accounting, billing and service delivery to maintain and enhance customer satisfaction.
- Built and strengthened long-lasting customer relationships based on accurate price quotes and customer-centric terms.
- Analyzed account details such as sales data and customer comments to enhance understanding of effectiveness and customer needs.
- Oversaw new business development and customer servicing.
Education
No Degree - Education
Gordon State College
Barnesville, GAHigh School Diploma -
Jackson High School
Jackson, GA04.2004
Skills
- Staff Supervision
- Quality Standards
- Customer Service
- Scheduling and Coordinating
- Conflict Management
- Sales Activities
- Team Leadership
- Sales Strategies
- Sales Reporting
- Workforce Development
- Vendor Management
Accomplishments
- Increased sales of multi-packs inside DECA by 15% or more by placing permanent shadow box
- Collaborated with DECA management to place multiple pallet displays
- Supervised the #1, #2, #5, #7 top selling routes from previous 2 years at Champion Brands Savannah
- Achieved multiple Custom Unit placements by working with Walmart management increasing both single and multi-pack sales by 14% or more in each location
Timeline
Territory Manager - Sales and Service
Mitra-9 Brands
10.2023 - Current
Operations Manager
Champion Brands Inc
07.2023 - 10.2023
District Manager
Champion Brands Inc
02.2016 - 07.2023
Account Manager
Champion Brands Inc
06.2015 - 02.2016
No Degree - Education
Gordon State College
High School Diploma -
Jackson High School
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