Michelle Gonzalez
Perris,CA
Summary
Customer-oriented Store Manager experienced in retail operations and team leadership. Achieved sustained revenue growth and enhanced customer loyalty through effective recruitment, training, and development of store associates. Focused on driving team efficiency and productivity by establishing clear guidelines and targeted goals.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Store Manager
Spirit Halloween Store
Hemet, California
06.2025 - 11.2026
- Managed daily store operations and staff scheduling for seasonal retail environment.
- Trained and supervised team members in customer service and sales techniques.
- Implemented loss prevention strategies to safeguard store assets and reduce theft.
- Organized merchandise displays to enhance visual appeal and maximize sales potential.
- Assisted customers with product selection, providing expert recommendations and support.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Recruited, trained and supervised new employees.
Gas Station Attendant
Speedway Gas Station
Hemet, California
06.2024 - 08.2025
- Assisted customers with purchasing fuel and convenience store items.
- Operated fuel pumps and maintained cleanliness of fueling area.
- Processed transactions using point-of-sale systems efficiently.
- Operated cash register to process customer transactions accurately and efficiently.
- Monitored inventory levels and restocked merchandise as needed.
- Ensured compliance with safety regulations and company policies.
- Conducted regular equipment checks to ensure operational readiness.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
Education
Moreno Valley Adult Education School
Moreno Valley, CASkills
- Inventory management
- Loss prevention
- Visual merchandising
- POS systems
- Employee training
- Staff scheduling
- Operations
- Time management
- Problem solving
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Store Manager
Spirit Halloween Store
06.2025 - 11.2026
Gas Station Attendant
Speedway Gas Station
06.2024 - 08.2025
Moreno Valley Adult Education School