Summary
Work History
Education
Skills
60
Michelle Gregersen

Michelle Gregersen

Summary

Cyclone Aide and Student Worker pursuing a Bachelor's in History at Iowa State University. I have a strong work ethic and can adapt to my environment. I'm not afraid to ask questions and will actively seek guidance to advance my performance and understanding. I have a background in customer service, task management, facilitation, and leadership across diverse age groups and settings. Overall, I'm well-equipped to excel in various professional environments.

Work History

Cyclone Aide

Iowa State University
01.2024 - Current


  • Over the past year, I have worked both as a part-time and full-time Cyclone Aide for New Student Programs at Iowa State University to facilitate, organize, and execute summer orientation and Destination Iowa State.


  • In preparation for summer orientation, I undertook a seminar class, preparing me with the proper information and tools I would need to aid incoming students and guests.


  • During summer orientation, I assisted incoming students and their guests by guiding them through numerous events, navigating them around campus, and answering any questions or quarries that arose.


  • Furthermore, I personally organized and facilitated training activities for the student Team Leaders of Destination Iowa State and continue to contribute towards the recruitment for the proceeding year of future Cyclone Aides and transfer orientations.

Student Worker

Iowa State University
08.2022 - Current


  • I have been working as a part-time student worker at Iowa State University at the Memorial Union food court in food preparation for the location and catering, washing and sanitizing dishes, cashiering via POS system, and working in the food court locations.


  • I make and prepare food both in the kitchen and on the food line, cashier and stock refrigerated items frequently by myself, and assist in the closing procedures for the shift location through regular cleaning and sanitizing duties.

Sales Associate

Bomgaars
06.2022 - 08.2022


  • I worked as a part-time cashier and stocker at Bomgaars to assist customers with their purchases, returns, and sales, as well as stock, rearrange, and tag store items.


  • I worked with a POS system that involved assorted store and farm plans for registered customers and worked with automotive, power equipment, tools, garden, animal care, workwear, ammunition, hardware, and more products.


  • I stocked, organized, and labeled products and was responsible for verifying the correct sales prices as well as answering and transferring calls, and operating the store intercom.

Wait Staff

The Family Fun Zone
09.2020 - 08.2021


  • I held a part-time wait staff and bartender position at The Family Fun Zone bowling alley to attend to families and guests in the bowling, restaurant, and bar areas.


  • My responsibilities were to attend to customers by collecting their food and drink orders in person and via phone, cashiering, bussing tables and the bar, cleaning, and janitorial services, operating a POS system, and delivering customers' orders.


  • I worked in a fast-paced environment and was responsible for large groups of varying age ranges.


  • I regularly undertook cleaning duties for the bar, restaurant, and bowling areas, as well as executed closing routines while working both with co-workers and by myself for hours at a time.

Craft Lead

Twin Lakes Bible Camp
05.2020 - 08.2020


  • I held a full-time, seasonal position as the Craft Lead on the Program Staff at Twin Lakes Bible Camp.


  • I was responsible for leading and supervising numerous crafts for a wide age range, maintaining the craft hall, making performance backdrops, planning, setting up & tearing down, and participating in various events.


  • Additionally, I was responsible for daily janitorial services and weekly deep cleaning.

Education

Bachelor's - In Progress

Iowa State University
Ames, IA
05.2025

Iowa Lakes Community College
Emmetsburg, IA
05.2021

High School Diploma -

Pocahontas Area High School
Pocahontas, IA
06-2020

Skills

  • Leadership Skills
  • Task prioritization
  • Organization
  • Communication
  • Planning
  • Facilitating
  • Self-sufficient
  • Collaborative teamwork
  • Customer Service
  • Guest Aid
  • Adaptability
  • Family Engagement
  • Active listening
  • Critical thinking
  • Attention to detail
  • Problem-solving

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Michelle Gregersen