Michelle Hardwick-Yuill
Encinitas,CA
Summary
Motivated Director with a proven track record at DeWitt Move Worldwide, achieving a remarkable 68% revenue growth. Skilled in contract negotiation, I excel in establishing client relationships and driving results. My tenacious approach to exceeding sales goals and optimizing growth potential has created sustained success in competitive markets.
Overview
14
14
years of professional experience
Work History
Director of Global Commercial Sales
DeWitt Move Worldwide
San Diego, California
02.2023 - Current
- Develop and manage client relationships with key industry professionals to ensure customer satisfaction, and to continue steady growth.
- Increase in revenue of 68% annually in 2023-2024, and an increase of 75% in revenue in 2025 through Q2.
- Targeting and carrying out of prospecting for cold calling to gain new accounts and implementing follow up calls
- Oversee coordinators in my division to ensure seamless relocation services.
- Create KPIs to calculate our greatest opportunities for potential growth.
- Manage supplier networks to improve the quality of providers for improved customer satisfaction.
- Diversify the range of services offered due to changes in our industry.
- Complete RFPs for prospective clients.
- Attend several yearly industry conferences to stay up to date on industry trends, connect with established partners, and foster new relationships.
- Collaborate with marketing to determine potential new clients to target for partnerships.
- Work with marketing to manage CRM platforms to track leads, and strategize on goals for increased revenue potential.
- Carry out
- Oversee team members in prospecting, quoting, and managing expectations of key accounts to actualize growth potential.
- Implemented
International Account Executive
Unipack Global Relocation
Carlsbad, California
07.2011 - 01.2023
- Management of house accounts from the sales process through to completion of the move
- Cold calling of prospective customers
- Consistently exceeded not only personal sales goals but also all previous company sales goals
- Attended yearly conferences to identify new prospective customers and get feedback from current clientele on how to improve
- Provided expert guidance on customs regulations and international shipping requirements.
- Coordinated logistics for global moves, optimizing transportation and timelines.
Education
Bachelor of Arts - Humanistic Psychology
Sonoma State University
Rohnert Park, CA05-2006
Skills
- Resolute drive to exceed sales goals
- Experience with cold and warm calling
- Intrinsically competitive
- Strong organizational skills
- Contract negotiation
- Effective verbal and written communication
- Team leadership
- Sales management
- Establishment and maintenance of client relationships
- Time management
- Operational skills
Timeline
Director of Global Commercial Sales
DeWitt Move Worldwide
02.2023 - Current
International Account Executive
Unipack Global Relocation
07.2011 - 01.2023
Bachelor of Arts - Humanistic Psychology
Sonoma State University