Michelle Harre
Las Vegas
Summary
Professional Experience Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Banquet Captain
Wildflower Catering
Fort Collins, CO
09.2023 - 12.2024
- Coordinated with sales and catering teams to understand event requirements and client needs.
- Portioned, plated and garnished menu items to meet company standards.
- Conducted pre-event briefings with staff to communicate event details and client expectations.
- Managed budget for banquet events, controlling costs without compromising quality.
General Manager
Buttermilk Bakery
Fort Collins, CO
09.2022 - 12.2024
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Designed sales and service strategies to improve revenue and retention.
- Developed and implemented comprehensive marketing strategies to create awareness of the company's business activities.
Banquet Captain
NOCO Staffing
Fort Collins, CO
05.2023 - 10.2024
- Coordinated with sales and catering teams to understand event requirements and client needs.
- Managed coordination efforts to ensure seamless wedding operations for catering and staff.
- Act as main liaison with client, ensuring their needs are met.
Operations Manager
Bowlero
Lakewood, CO
08.2021 - 06.2022
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Delegated work to staff, setting priorities and goals.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Developed district-level onboarding programs to equip new leadership with operational knowledge.
- Managed bar operations and conducted staff training.
- Coordinated scheduling for up to 50 associates.
Hospitality Services Manager
The Moot House
Fort Collins, CO
12.2019 - 02.2021
- Consistently generated and distributed daily and weekly reports.
- Resolved guest challenges and complaints by applying resourceful and actionable solutions.
- Coordinated schedules for a team of 30 staff members.
Assistant General Manager
Ada’s
Las Vegas, NV
07.2019 - 11.2019
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Assisted in planning and organizing successful events.
- Established safety protocols and ensured adherence.
- Helped team develop specialized projects, events and promotions.
Administrative Assistant and Event Coordinator
Andres Bistro and Bar
Las Vegas, NV
07.2018 - 12.2018
- Managed shifts to ensure streamlined day-to-day processes.
- Effectively managed and resolved customer complaints.
- Coordinated private events at Andres, ensuring seamless execution.
Summer Internship
Hlemmur Square Hotel and Hostel
Reykjavik, Iceland
05.2016 - 08.2016
- Company Overview: Reykjavik, Iceland
- Worked in all areas of Hotel: Housekeeping, Front Desk, Bar, Breakfast, Brunch
- Overview of Hotel Operations with the General Manager
Education
Bachelor of Science - Hospitality Management
University Nevada, Las Vegas (UNLV)
Las Vegas, NV05.2018
Skills
- Guest relations
- Food safety
- Employee development
- Exceptional leadership
- Beverage management
- Corporate event coordination
- Banquet setup
- Staff management
Certification
- ServSafe
- Tam
- Food Handlers of Nevada
Timeline
Banquet Captain
Wildflower Catering
09.2023 - 12.2024
Banquet Captain
NOCO Staffing
05.2023 - 10.2024
General Manager
Buttermilk Bakery
09.2022 - 12.2024
Operations Manager
Bowlero
08.2021 - 06.2022
Hospitality Services Manager
The Moot House
12.2019 - 02.2021
Assistant General Manager
Ada’s
07.2019 - 11.2019
Administrative Assistant and Event Coordinator
Andres Bistro and Bar
07.2018 - 12.2018
Summer Internship
Hlemmur Square Hotel and Hostel
05.2016 - 08.2016
Bachelor of Science - Hospitality Management
University Nevada, Las Vegas (UNLV)