Anna Beard
Mount Juliet,TN
Summary
Resourceful and experienced food service professional with 20 years of expertise in hospitality and food service, including management. Proven track record in leading teams, training staff, and enhancing customer experiences in high-volume environments. Skilled in food safety, allergen management, and inventory control, with a strong focus on operational efficiency and guest satisfaction. Seeking to leverage extensive background in food and beverage management to drive success in a dynamic organization. Authorized to work in the US for any employer
Overview
18
18
years of professional experience
1
1
Certification
Work History
Banquet Captain
Hilton Garden Inn Hotel
10.2023 - Current
- Banquet Captain July ‘25
- Barista Sept ‘24
- Breakfast Attendant Jan 25
- Banquet Server Nov ‘23
- Breakfast Server Oct ‘23
Service Professional
Olive Garden
02.2019 - Current
- Service Professional (Shift Lead) Sept ‘20
- Delivery and Catering Specialist May ‘20
- To Go Specialist Aug ‘19
- Certified Trainer June ‘19
- Server Feb ‘19
Assistant Store Manager
Francesca's
11.2018 - 02.2019
Interim Store Manager
Claire's
08.2018 - 11.2018
Assistant Manager
Claire's
04.2018 - 08.2018
Server
Cracker Barrel Old Country Store
12.2017 - 04.2018
Banquet Bartender/Server
Embassy Suites by Hilton
01.2017 - 09.2017
- Banquet Bartender/Server June ‘17
- Bartender Apr ‘17
- Server/Room Service Attendant Jan ‘17
Key Holder/Shift Manager
Stride Rite, Wolverine Worldwide
08.2016 - 04.2017
Seasonal Bistro Lead
American Girl Bistro, Mattel, Inc
12.2015 - 04.2017
- Culinary Seasonal Bistro Lead Nov ‘16
- Event and Party Lead March ‘16
- Service Trainer Feb ‘16
Sales Associate
Dillard's
11.2014 - 08.2016
To-Go Specialist
Sunset Restaurant
08.2014 - 12.2014
- To Go Specialist Oct ‘14
- Host Aug ‘14
Service Trainer
Red Robin Gourmet Burgers and Brews
04.2013 - 08.2014
- Service Trainer Aug ‘14
- Server Apr ‘13
Certified Trainer
Olive Garden, Darden Restaurants, Inc
08.2007 - 04.2013
- Certified Trainer Apr ‘12
- Bartender June ‘11
- Expediter Oct ‘10
- Prep Cook Oct ‘10
Education
High school diploma -
Antioch High School
Antioch, TN05.2007
Skills
- POS systems
- Delegation
- Scheduling
- Talent Acquisition
- Event Planning and Coordnation
- Team management
- Banquet setup
- Team member development
- Staff leadership
- Food safety and sanitation
- Guest relations
- Inventory management
- Conflict and complaint resolution
- High volume dining
- Event catering
- Procedure monitoring
- Quality control
- Guest interaction
- Banquet coordination
- New employee orientation
- Item promotion
- Hospitality service expertise
- Food delivery
- Order delivery practices
- Problem-solving
Certification
- TABC server permit February 2024 to February 2029
- Permit PERSER-WLS-2403965
- ServSafe
- Driver's License
Additional Information
- Excellent communication skills, written and oral
- Strong interpersonal skills
- Experience in client service
- Basic computer functions
- Type 90 wpm
- Attention to detail and organization
- Proficient critical-thinking and problem-solving
- Ability to comprehend and adhere to policies and standards
- Devoted to integrity and honesty
- Deadline driven, punctual and dependable
- Great public speaker, ability to deliver presentations to groups
- Two years of leadership training
Timeline
Banquet Captain
Hilton Garden Inn Hotel
10.2023 - Current
Service Professional
Olive Garden
02.2019 - Current
Assistant Store Manager
Francesca's
11.2018 - 02.2019
Interim Store Manager
Claire's
08.2018 - 11.2018
Assistant Manager
Claire's
04.2018 - 08.2018
Server
Cracker Barrel Old Country Store
12.2017 - 04.2018
Banquet Bartender/Server
Embassy Suites by Hilton
01.2017 - 09.2017
Key Holder/Shift Manager
Stride Rite, Wolverine Worldwide
08.2016 - 04.2017
Seasonal Bistro Lead
American Girl Bistro, Mattel, Inc
12.2015 - 04.2017
Sales Associate
Dillard's
11.2014 - 08.2016
To-Go Specialist
Sunset Restaurant
08.2014 - 12.2014
Service Trainer
Red Robin Gourmet Burgers and Brews
04.2013 - 08.2014
Certified Trainer
Olive Garden, Darden Restaurants, Inc
08.2007 - 04.2013
High school diploma -
Antioch High School