Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Michelle Hernandez

Summary

I have been an associate for 2+ years, well it is established in fast-paced and challenging environments. I interact with costumers with a friendly way also I am a team player so I like working as a team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Associate

Amplex
08.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.

Store Team Member

Popshelf
10.2022 - 07.2023
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.

Education

High School Diploma -

Jack E Singley Academy
Irving, TX
06.2019

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Customer interaction
  • Cash Handling
  • Customer Engagement
  • Problem Solving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

  • UNIDOS Career in Finance Training Program

Timeline

Associate

Amplex
08.2023 - Current

Store Team Member

Popshelf
10.2022 - 07.2023

High School Diploma -

Jack E Singley Academy

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Michelle Hernandez