Michelle Hernandez

Ability to make personal connections, engage customers, and always be courteous and professional in a team environment. Strong desire and ability to influence, educate and connect customers to technology. Exudes confidence with clients when sharing product knowledge and solutions. Excellent interpersonal communication skills, as well as strong attention to detail. Professional, thorough and organized with strong follow-up skills. Active listening skills to ensure the best way forward is identified for each customer. Ability to learn products, services and procedures quickly. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.