Michelle Hernandez
Los Angeles,CA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environments with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
5
5
years of professional experience
Work History
Lead Supervisor
Maple Tree Academy
Los Angeles, CA
03.2024 - Current
- Workshop Facilitation: Design and present engaging professional development workshops and small group training sessions for a diverse group of over 30 employees, enhancing their skills and competencies.
- Employee Training & Mentoring: Provide comprehensive training and mentorship to employees, oversee the onboarding process for new hires, and conduct evaluations to assess training outcomes and skill development.
- Performance Tracking: Monitor and track key performance indicators (KPIs) and metrics related to client interactions within the database, ensuring accuracy and adherence to compliance standards.
- Client Coordination: Organize and lead over 40 meetings with key clients, ensuring that all interactions comply with organizational policies and contribute to positive client relationships.
Teacher's Assistant
Banana Fana PreSchool Spanish Immersion
San Francisco, CA
02.2020 - 05.2020
- Provide strategic direction and comprehensive oversight for a designated group of preschool-aged children.
- Design and implement an engaging and immersive environment to facilitate natural language acquisition in Spanish, promoting linguistic development through active immersion.
- Conduct and manage activities that prioritize the safety, engagement, and creative development of each child within the group.
- Collaborate effectively with the lead teacher to review, discuss, and contribute to the execution of daily educational plans.
- Facilitate and lead daily small-group sessions for assigned children, share responsibilities for large-group activities, and employ effective adult/child interaction techniques to foster a supportive learning atmosphere.
Education
Associate of Science -
Santa Monica College
Santa Monica, CASkills
- Inventory Control
- Strategic Planning
- Staff Management
- Schedule development
- Data Analytics
- Training and mentoring
Languages
Spanish
Professional
Timeline
Lead Supervisor
Maple Tree Academy
03.2024 - Current
Teacher's Assistant
Banana Fana PreSchool Spanish Immersion
02.2020 - 05.2020
Associate of Science -
Santa Monica College
Similar Profiles
Brandi HillBrandi Hill
Family Childcare Owner at Lyttle Byrds AcademyFamily Childcare Owner at Lyttle Byrds Academy
SALAUDEEN RASHEEDSALAUDEEN RASHEED
Child and Youth Care Worker at Maple Tree Consulting and Support ServicesChild and Youth Care Worker at Maple Tree Consulting and Support Services
Phoenix EdwardsPhoenix Edwards
Assistant Manager at Maple Row Tree FarmAssistant Manager at Maple Row Tree Farm