Michelle Holsapple
Turlock,CA
Summary
Dynamic professional with a proven track record in case management and time management, demonstrated at We Care Turlock. Excelled in problem-solving, enhancing client well-being, and streamlining bookkeeping processes. Skilled in both interpersonal communication and case documentation, achieving significant improvements in client self-sufficiency and financial accuracy.
Overview
24
24
years of professional experience
Work History
Case Manager and Housing Specialist
We Care Turlock
01.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
Bookkeeping Administrative Assistant
JHFS Inc.
03.2013 - 03.2022
- Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
- Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
- Improved financial accuracy by maintaining organized and up-to-date financial records.
- Streamlined bookkeeping processes for increased efficiency and time management.
- Reduced discrepancies in financial statements by conducting thorough reconciliations on a regular basis.
Head Bartender
Loloas
03.2019 - 01.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
OR Technician Assistant
Emanuel Medical Center, Tenet Healthcare
01.2001 - 03.2013
- Managed efficient turnover of operating rooms between cases by thoroughly cleaning surfaces, replacing linens, and restocking essentials supplies quickly without compromising quality or safety standards.
- Collaborated with nursing staff to provide optimal patient care before, during, and after surgery.
- Improved patient care by assisting in surgical procedures and ensuring a sterile environment.
- Enhanced OR efficiency by setting up surgical equipment and preparing instruments for surgery.
- Assisted anesthesia personnel with placement of monitoring devices on patients prior to surgery, ensuring accurate and efficient data collection.
Education
Andon Medical Assistant Training
Modesto, CA01-2001
High School Diploma -
Hilmar High School
Hilmar, CA05-1997
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
Timeline
Case Manager and Housing Specialist
We Care Turlock
01.2022 - Current
Head Bartender
Loloas
03.2019 - 01.2022
Bookkeeping Administrative Assistant
JHFS Inc.
03.2013 - 03.2022
OR Technician Assistant
Emanuel Medical Center, Tenet Healthcare
01.2001 - 03.2013
Andon Medical Assistant Training
High School Diploma -
Hilmar High School
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