Summary
Work History
Education
Skills
Timeline
pwb

Michelle Jackson

Redding,California

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements. Personable and energetic cashier commited to delivering excellence in all facetes of customer service administrative support. I am a quick learner and always eager to learn more from my team mates and bosses. I know I would be an valued asset to the team because I'm hardworking, uplifting to those around me and motivated to my job and would bring my welcoming personality to my customers and team mates every single day...

Work History

Cashier

7-eleven
Redding, Ca
11 2021 - 01 2022
  • swept/mopped, Kept store clean and tidy
  • Cooked hot items
  • Handled delivery truck orders that came in
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting when I closed them out at the end of the night.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Took inventory
  • Handled lottery purchases

Packing, Shipping, and Receiving Assembler

Khols Distribution Center
San Bernadino, Ca
08 2018 - 01 2019
  • Handled delicate or specialized products with care according to specific guidelines provided by the manufacturer or client instructions.
  • Prioritized urgent orders for expedited processing, ensuring customer needs were met within specified timeframes.
  • Packaged orders
  • Printed shipping labels
  • Sent packages to shipping department to be put onto trucks
  • Managed multiple tasks concurrently while maintaining exceptional attention to detail throughout the packing process.

Appointment Setter

Horizon Solar Power
Hemet, Ca
04 2015 - 01 2016
  • Acted as first point of contact and set appointments for prospective clients.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Set appointments for potential customers with salesperson.
  • Cold called people's homes to try and save them money on their electric bills.
  • Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
  • Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.

Education

GED - General

Desert Edge School
02.2009

Skills

  • Setting appointments
  • Payment processing knowledge
  • Phone etiquette expert
  • High-volume call environments
  • Recordkeeping proficiency
  • Sorting and labeling
  • Customer and client relations
  • multitasker
  • Cash Handling
  • Currency counting
  • Inventory management
  • Stocking and replenishing
  • Written and verbal communication
  • Money handling
  • Drawer management/Operation
  • Receipt and refund issuance
  • Hand tool use
  • Shipping procedures
  • Dependable and Responsible
  • Attention to Detail
  • Calm in a caotic situation
  • Interpersonal Communication

Timeline

Cashier

7-eleven
11 2021 - 01 2022

Packing, Shipping, and Receiving Assembler

Khols Distribution Center
08 2018 - 01 2019

Appointment Setter

Horizon Solar Power
04 2015 - 01 2016

GED - General

Desert Edge School

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Michelle Jackson