Raymundo Galvan
North Las Vegas,NV
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
3
3
Certification
Work History
Line Cook/Cashier
The Habit Burger Grill
10.2018 - 12.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Carpenter Apprentice
Largo Concrete
12.2020 - 06.2023
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Followed established job site safety regulations and maintained safe and clean work area.
Appointment Setter
Vir Solar
06.2023 - 11.2023
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Answered phone calls and answered questions from potential customers.
Line Cook
Red Robin
01.2024 - 05.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Temple City High School
Temple City, CA06.2020
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Professional Attitude
- Customer Service
- Reliable and Trustworthy
- Food safety knowledge
- Food Safety
- Back of House Operations
- Framing
- Heavy Lifting
- General carpentry
- Carpentry techniques
- Worksite safety
- Problem-Solving
- Demolition and Cleanup
- General laborer
- Hand and Power Tool Operation
- Measurements and Calculations
- OSHA Compliance
- Construction background
- Commercial and residential jobs
- Blueprint Interpretation
- Script Memorization
- Telephone Etiquette
- Positive Attitude
- Flexible Schedule
- Setting appointments
- Clear Communication
- Empathy and patience
- Customer rapport
- Sales Support
- Work Planning and Prioritization
- Overcoming Objections
- Outgoing and Friendly
Certification
- Licensed Food Handler Card - Expires 1/30/2027
- Licensed TAM (Techniques of Alcohol Management) - Expires 4/29/2028T
- OSHA 10 - Expires 12/20/2030
Timeline
Line Cook
Red Robin
01.2024 - 05.2024
Appointment Setter
Vir Solar
06.2023 - 11.2023
Carpenter Apprentice
Largo Concrete
12.2020 - 06.2023
Line Cook/Cashier
The Habit Burger Grill
10.2018 - 12.2020
High School Diploma -
Temple City High School
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