Michelle Jesus
Clifton,NJ
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
Receptionist
Ecoa
Paramus, NJ
11.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
Catering Service, Waitressing
A1 Staffing Agency
Clifton
12.2021 - 02.2024
- Use quick thinking skills to keep events running smoothly
- Ensuring the people were kept satisfied at all times to the best of my ability
- Take care of assigned tables at all times which include serving and cleaning throughout events.
Receptionist
D'Jaharya Beauty Salon
Clifton
01.2021 - 12.2021
- Worked the cash register
- Clean and organize the salon
- Assist the hairdressers
Cashier
Villa Roma Pizzeria
Clifton
07.2019 - 07.2020
- Answer phone calls
- Take down orders
- Assist the chef
Education
High School -
Clifton High School
05.2025
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Scheduling
- Scheduling appointments
- Data inputting
- Greeting and seating clients
- Professional demeanor
Languages
Spanish
Professional Working
Timeline
Receptionist
Ecoa
11.2024 - Current
Catering Service, Waitressing
A1 Staffing Agency
12.2021 - 02.2024
Receptionist
D'Jaharya Beauty Salon
01.2021 - 12.2021
Cashier
Villa Roma Pizzeria
07.2019 - 07.2020
High School -
Clifton High School