Michelle Jimenez
Long Beach,CA
Summary
- Responsible
- Team Player
- Flexible
- Dependent
- Attentive
- Fast Learner
Overview
6
6
years of professional experience
Work History
Receptionist/Office Assistant
US Skilled Serve
Long Beach
02.2024 - Current
- Answered phone promptly and directed incoming calls to correct offices and departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Purchased and maintained office supplies.
- Filing paperwork.
- Cut checks and mail checks out.
- Call Medical for weekly check write list.
Front Desk Receptionist
Sleep Center Of Nevada
10.2021 - 12.2023
- Greeted patients at front desk & engaged in pleasant conversations while managing check-in process
- Scanned ID's & insurance cards
- Collected copays
- Provided paperwork for patients to fill out
- Assisted patients with any questions or concerns
- Resolved customer issues quickly
- Verified insurances
- Answered multi-line phone system & transfer calls to correct departments & personnel
- Scheduled patients for appointments or follow ups
- Prep paperwork.
Customer Service Representative
Temco Logistics
04.2019 - 06.2021
- Greeted patients at front desk & engaged in pleasant conversations while managing check-in process
- Scanned ID's & insurance cards
- Collected copays
- Provided paperwork for patients to fill out
- Assisted patients with any questions or concerns
- Resolved customer issues quickly
- Verified insurances
- Answered multi-line phone system & transfer calls to correct departments & personnel
- Scheduled patients for appointments or follow ups
- Prep paperwork.
Education
Sunrise Mountain High School
Las Vegas, NV06.2018
Skills
Customer Service
Positive Attitude
Languages
Spanish
Native or Bilingual
Timeline
Receptionist/Office Assistant
US Skilled Serve
02.2024 - Current
Front Desk Receptionist
Sleep Center Of Nevada
10.2021 - 12.2023
Customer Service Representative
Temco Logistics
04.2019 - 06.2021
Sunrise Mountain High School