Open To Work
Michelle Jones
West Bloomfield,MI
Summary
Organized and dependable professional skilled in managing multiple priorities while maintaining a positive attitude. Eager to take on additional responsibilities to drive team success and achieve organizational objectives. Possesses hands-on experience in management, along with strong problem-solving abilities and a proactive approach to challenges. Recognized for adaptability, creativity, and a results-oriented mindset, committed to making meaningful contributions that advance both personal and organizational goals.
Dynamic individual with hands-on experience in research and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
14
14
years of professional experience
Work History
Accounts Payables
United Wholesale Mortgage
- Current
- Processing and verifying invoices
- Ensuring timely payment of liabilities
- Maintaining vendor relationships
Teacher
National Heritage Academy
10.2019 - 04.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
Teacher
Detroit Public Schools
09.2015 - 10.2019
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Manager
Saint Joseph Mercy Livingston Home Care And Hospice
10.2012 - 06.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed and monitored all insurances for appropriate billing and payment
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
MBA - Public Administration
Central Michigan University
Mount Pleasant, MI06-2018
BBA - Business Administration And Management
Northwood University
Midland, MI06-2015
Skills
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Staff Management
- Effective leadership
- Quality Assurance
- Operations Management
- Goal Setting
Accomplishments
- Technology Integration - Participated in technology training courses and trained colleagues in new technology concepts and practices.
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 15 in the development of best practices in collections.
Timeline
Teacher
National Heritage Academy
10.2019 - 04.2023
Teacher
Detroit Public Schools
09.2015 - 10.2019
Manager
Saint Joseph Mercy Livingston Home Care And Hospice
10.2012 - 06.2015
Accounts Payables
United Wholesale Mortgage
- Current
MBA - Public Administration
Central Michigan University
BBA - Business Administration And Management
Northwood University