Michelle Jordan
Branson,MO
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Also have experience in the entertainment industry, singing professionally and performing in theaters, videos, and television shows.
Overview
25
25
years of professional experience
Work History
Home Health Caregiver
Higher Standards Staffing
Springfield, MO
09.2022 - 12.2023
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, improving their overall quality of life.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Conducted regular assessments of patients'' conditions, updating care plans as necessary.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
Home Health Caregiver
In Home Solutions
Springfield, MO
08.2021 - 08.2022
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, improving their overall quality of life.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
Home Health Caregiver
Phoenix Home Care & Hospice
Branson, MO
04.2016 - 08.2021
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, improving their overall quality of life.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
Waitress
Branson Center Stage
Branson, MO
03.2015 - 04.2017
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Restaurant Manager
Pizza Paisan
Kaufman, TX
06.2008 - 08.2010
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Restaurant Manager
SUBWAY®Restaurants
Terrell, TX
05.2003 - 03.2005
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Restaurant Manager
Taco Bell
Terrell, TX
06.1999 - 04.2003
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Skills
- Project Management
- Business Planning
- Customer Relationship Management
- Verbal and Written Communication
- Team Leadership
Singing, music, cooking and baking, planting flowers
I had a #1 song on independent radio stations and won a Josie Award for song of the year. I love to cook and bake and have many people pay me to make cookies and cakes for their birthdays or parties. I also like to garden and grow vegetables.
Timeline
Home Health Caregiver
Higher Standards Staffing
09.2022 - 12.2023
Home Health Caregiver
In Home Solutions
08.2021 - 08.2022
Home Health Caregiver
Phoenix Home Care & Hospice
04.2016 - 08.2021
Waitress
Branson Center Stage
03.2015 - 04.2017
Restaurant Manager
Pizza Paisan
06.2008 - 08.2010
Restaurant Manager
SUBWAY®Restaurants
05.2003 - 03.2005
Restaurant Manager
Taco Bell
06.1999 - 04.2003