Michelle Bullock
Graham,WA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bartender/Server
Fiesta Taqueria Tequilla Bar
Puyallup, WA
11.2022 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Poured wine, beer and cocktails for patrons.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Greeted customers and provided excellent customer service.
Household Manager
Household
Graham, WA
12.2012 - Current
- Developed and implemented household budgeting strategies to ensure expenses were managed efficiently.
- Coordinated family activities such as vacations, visits to relatives, and special events.
- Provided transportation services for family members when needed.
- Created a system of organization for filing important documents related to household matters.
- Ensured that all safety protocols were followed in the home environment.
- Planned and cooked meals with consideration to multiple dietary restrictions.
- Managed outside vendors including contractors, landscapers, cleaners.
- Monitored expenses and income for 5 member household.
- Monitored expenses and income for 5-member household.
- Conducted regular maintenance on all appliances, vehicles, and other equipment in the house.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
Cocktail Server
El Toro Cantina
Puyallup, WA
06.2019 - 10.2022
- Communicated with customers to take drink orders accurately.
- Provided excellent customer service at all times.
- Ensured all glassware was clean prior to use by washing glasses by hand or using a dishwasher machine.
- Provided exceptional service to high volume of daily customers.
- Maintained accurate cash handling practices while efficiently serving customers.
Barback/Bartender
Hank's
Tacoma, WA
03.2005 - 04.2010
- Took food and drinks to bar and table customers.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Continuously monitored beverage stock levels during peak hours of operation.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Restocked ice and prepared garnishes for drinks.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Replenished bar glasses, garnishes and condiments.
Education
Associate of Applied Science - Health Information Technology
Tacoma Community College
06.2019
GED -
Half Moon Bay High School
06.2000
Skills
- Customer Service and Rapport
- Reliable
- Team Player
- Food Safety Standards
- High Energy and Stamina
- Order Accuracy and Delivery
- Warm and Friendly
- Relationship Building
- Multitasking and Prioritization
- Beverage Preparation
- Customer Service
- Point of Sale Systems
- Medical Terminology Understanding
- Medical Terminology
- Suggestive Selling
Affiliations
- American Health Information Management Association
- Washington State Health Information Management Association
- 6 months of internship at Life Care Center in Puyallup in the medical records department.
Certification
RHIT, 10/2021
Timeline
Bartender/Server
Fiesta Taqueria Tequilla Bar
11.2022 - Current
Cocktail Server
El Toro Cantina
06.2019 - 10.2022
Household Manager
Household
12.2012 - Current
Barback/Bartender
Hank's
03.2005 - 04.2010
Associate of Applied Science - Health Information Technology
Tacoma Community College
GED -
Half Moon Bay High School
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