Michelle Kamp
Waterloo,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Cage Cashier
Ho-Chunk Gaming Madison
2022.07 - Current
- Enhanced customer satisfaction by efficiently processing transactions and handling cash accurately.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Ensured compliance with casino regulations and policies through diligent monitoring of cage activities.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
Assistant Manager
Speedway LLC
2017.06 - 2020.09
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Associate of Arts - Medical Billing/Records
University of Phoenix/Axia Online
Phoenix, AZ02.2011
No Degree - Clerical Office
St Paul Technical College
St Paul, MN01.1996
Skills
- Currency counting
- Currency Exchanges
- Cash Handling
- Cash handling expertise
- Teamwork orientation
- Casino regulations understanding
- Mental Math Aptitude
- Professionalism and Courtesy
- Problem-solving abilities
- Continuous Improvement
- Cash Drawer Reconciliation
- Account Balancing
Timeline
Cage Cashier
Ho-Chunk Gaming Madison
2022.07 - Current
Assistant Manager
Speedway LLC
2017.06 - 2020.09
Associate of Arts - Medical Billing/Records
University of Phoenix/Axia Online
No Degree - Clerical Office
St Paul Technical College
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