MICHELLE KENNEDY
Houston,TX
Summary
Industrious Fashion Professional 15+ years of experience and eye for emerging trends. Manage high profile clients and maximizes client experience. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Senior Fashion Advisor
CHANEL
12.2017 - 11.2023
- Achieved and exceeded individual sales goals each year, quarterly goals of $2M with shoes sales goal of $400K.
- Contributed to achievement of total boutique Quarterly and Yearly sales goals by consistently meeting and exceed monthly and quarterly goals
- Provided excellent client service and clienteling practice as measured by individual service goals
- Demonstrated expertise on product knowledge, styling tips, client development and other related content
- Proactively support colleagues on the sales floor and heart of house.
Search Ranking Analyst
Facebook
04.2016 - 12.2017
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Stylist (part-time)
BCBGMAXAZRIA
09.2012 - 06.2016
- Coordinated proper wardrobe for clients lifestyle, Developed new relationships while maintained existing clientele
- Achieved and exceeded individual sales goals ranked top seller, maintained client book by regular communication and follow up with clients
- Exceptional brand and product knowledge.
Client Advisor
Louis Vuitton
10.2015 - 02.2016
- Managed high volume incoming calls approximately 50 calls and emails per day from customers.
- Engaged with clients over phone to develop long-term relationships, leverage different clienteling tools in order foster brand loyalty
- Achieved individual and team objectives, accomplished and mastered brand and product knowledge.
Education
Fashion Photography and Fashion Journalism -
American InterContinental University
Paris, FranceBFA Fashion Design and Marketing -
American InterContinental University
Atlanta, GA10.2010
Skills
- Customer Relationship Management (CRM)
- Teamwork and Collaboration
- Onboarding and Orientation
- Computer Skills
- Business Analysis and Reporting
- Staff Training and Development
Internship
- Costume Assistant, The Atlanta Opera, 2011, Altered, created and repaired costumes by hand or used sewing machine, Assisted with costume fittings, Distributed costumes and wardrobe accessories, Organized stockroom, Provided assistance with backstage costume operations
- Assistant, The R Group, 07/2008, 07/2009, Monitored DJ's, Distributed promotional products for artists, Screened venues to monitor the playlist, Contacted media outlets, Coordinated events, Joined conference calls with major record labels including: Atlantic Records, Def Jam, Grand Hustle, etc.
Timeline
Senior Fashion Advisor
CHANEL
12.2017 - 11.2023
Search Ranking Analyst
Facebook
04.2016 - 12.2017
Client Advisor
Louis Vuitton
10.2015 - 02.2016
Stylist (part-time)
BCBGMAXAZRIA
09.2012 - 06.2016
Fashion Photography and Fashion Journalism -
American InterContinental University
BFA Fashion Design and Marketing -
American InterContinental University
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