Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Klain

Glendale,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Front Office Receptionist

SimonMed Imaging
10.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Minimized errors in medical paperwork by checking terminology and complying with insurance policies.
  • Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to staff.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Maintained timelines and accuracy while preparing schedules for clients.

Babysitter

Valerie Aguirre
07.2023 - 10.2023
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Planned fun outings and educational activities to keep children entertained.
  • Assisted with meal preparation, light housekeeping to support family with additional chores.
  • Monitored children's play activities to verify safety.
  • Developed games and activities using arts and crafts to support learning and verbal skills.

Education

High School Diploma -

Glendale Christian Academy
6602 N 51st Ave Glendale AZ 85303
05.2023

Skills

  • Front Office Support
  • Patient Relations
  • Payment Processing
  • Conflict and issue documentation
  • Administrative Skills
  • Clerical duties
  • HIPAA Compliance/Guidelines
  • Insurance Verification/Claims
  • Reminder calls
  • Patient Registration
  • Appointment Scheduling
  • Medical Transcription
  • Referral Verification
  • EMR / EHR

Timeline

Front Office Receptionist

SimonMed Imaging
10.2023 - Current

Babysitter

Valerie Aguirre
07.2023 - 10.2023

High School Diploma -

Glendale Christian Academy

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Michelle Klain