Michelle Klain
Glendale,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Front Office Receptionist
SimonMed Imaging
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained clean reception area to promote positive, professional environment for clients.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Minimized errors in medical paperwork by checking terminology and complying with insurance policies.
- Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to staff.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Maintained timelines and accuracy while preparing schedules for clients.
Babysitter
Valerie Aguirre
07.2023 - 10.2023
- Taught children to organize toys, wash hands, and share by leading by example.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated with parents regarding children's progress and development, raising any issues.
- Planned fun outings and educational activities to keep children entertained.
- Assisted with meal preparation, light housekeeping to support family with additional chores.
- Monitored children's play activities to verify safety.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Education
High School Diploma -
Glendale Christian Academy
6602 N 51st Ave Glendale AZ 8530305.2023
Skills
- Front Office Support
- Patient Relations
- Payment Processing
- Conflict and issue documentation
- Administrative Skills
- Clerical duties
- HIPAA Compliance/Guidelines
- Insurance Verification/Claims
- Reminder calls
- Patient Registration
- Appointment Scheduling
- Medical Transcription
- Referral Verification
- EMR / EHR
Timeline
Front Office Receptionist
SimonMed Imaging
10.2023 - Current
Babysitter
Valerie Aguirre
07.2023 - 10.2023
High School Diploma -
Glendale Christian Academy
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