Summary
Overview
Work History
Education
Skills
Timeline
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MICHELLE KNIGHT

GREENFIELD CTR

Summary

Versatile and dynamic, with a proven track record in hospitality and education, honed at Saratoga Springs City School District, SPAC, and PDT Catering. Excels in customer service and team collaboration, enhancing guest experiences and streamlining operations. Demonstrates strong multitasking abilities and a commitment to excellence, significantly contributing to team productivity and customer satisfaction.

Overview

24
24
years of professional experience

Work History

Bartender/Server

PDT Catering
11.2024 - Current
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Bartender

Aramark
09.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

SPAC Stand Leader

Legends
05.2016 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Managed 50+ cashiers and bartenders per event. Applied bartending skills as needed.
  • Trained employees on cashier devices and assigned duties.
  • Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.

Teacher - 5th Grade

Saratoga Springs City School District
01.2001 - 07.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Education

Master of Science - Education - Reading

University At Albany
Albany, NY

Bachelor of Science - Education/History

College of St. Rose
Albany, NY

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Hospitality service expertise

Timeline

Bartender/Server

PDT Catering
11.2024 - Current

Bartender

Aramark
09.2024 - Current

SPAC Stand Leader

Legends
05.2016 - Current

Teacher - 5th Grade

Saratoga Springs City School District
01.2001 - 07.2024

Master of Science - Education - Reading

University At Albany

Bachelor of Science - Education/History

College of St. Rose

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MICHELLE KNIGHT