Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Michelle Lajara

Michelle Lajara

ISLIP,New York

Summary

Dynamic and results-driven professional with experience at Instacart Shoppers, recognized for consistently high customer satisfaction. Proficient in digital order management and mobile payment processing, I excel in fast-paced environments, ensuring timely deliveries while maintaining strong communication. Proven ability to enhance service efficiency and exceed customer expectations.

Overview

3
3
years of professional experience

Work History

SHOPPER AND DELIVERY

Instacart Shoppers
11.2023 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Worked productively with customers to meet order requirements and service expectations.

ORDER DISPATCHER

ESS DELIVERED LLC, FIFO 3PL
11.2023 - 07.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.

Dasher

DoorDash
01.2022 - 11.2023
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.

Education

High School Diploma -

Manuel Maria Castillo
Duarte, Dominican Republic
06-2017

Skills

  • Consistent Work Performance
  • Digital Order Management
  • Mobile payment processing
  • Promotional planning

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

SHOPPER AND DELIVERY

Instacart Shoppers
11.2023 - Current

ORDER DISPATCHER

ESS DELIVERED LLC, FIFO 3PL
11.2023 - 07.2024

Dasher

DoorDash
01.2022 - 11.2023

High School Diploma -

Manuel Maria Castillo

Similar Profiles

CREATE PROFILE
Michelle Lajara