Michelle Lanigan

Handle all incoming calls from residents of the City, transfer calls if needed to proper Department. Receive all payments from invoices for all Departments of the City . Take in all water payments as well Handle all new Customer water applications. Handle all calls for residents having issues with Streets, public works and put in requests for issues with water meters, garbage issues, and all other issues involving the City. Balance drawer and money on a daily basis as well as bank deposits. All customer service duties as well involving the City. Take court , business licenses, and beer permits as well. I handle tax payments as well.

• All customer service duties, counting large sums of money, counting cash vault, cashing checks, credit card Payments, cash advances. Answering phones, call center

• Credit card payments, cash advances, counting large sums of money cashing checks answering phones, anything with customer service skills counting money vaults doing daily reports, all duties of customer service