Michelle LaPatin
Ludlow,MA
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
29
29
years of professional experience
Work History
Store Manager
Lowes Home Improvment
Springfield, MA
06.2022 - 02.2025
- Delivering quality customer service while maintaining a store that is clean, safe and in-stock with the products customer needs.
- Monitoring the performance, profitability, and flow-through of store plans and programs.
- Drive sales and margin in line with the store’s financial plan.
- Build and support a store culture that is aligned with mission and behaviors.
Store Manager
Harbor Freight
Springfield
05.2019 - 06.2022
- Drive sales to exceed financial goals
- Manage payroll and control expenses
- Foster a results-driven store environment
- Successfully execute special events
Store Manager
Toys"R"Us
Springfield
09.2004 - 06.2018
- Developed strategies to maximize sales and profitability .
- Established customer service standards and monitored staff compliance.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Allocation Analyst
Ames Corporate office
Rocky Hill, Connecticut
07.2001 - 08.2003
- Maintained proper counter stock levels of auto replenishment items by utilizing sub-class profiles, rate of sale and lead time requirements
Store Planner
KB Toys Corporate office
Pittsfield, Massachusetts
10.1995 - 07.2001
- Maintained inventory levels and flow of goods to stores
- Communicated with field team on store related inventory issues
Education
High School Diploma -
South Hadley High
South Hadley, MA06-1991
Skills
- Goals and performance
- Maximizing profitability
- Leadership development
- Customer service
- Performance metrics evaluation
- Training and mentoring
Timeline
Store Manager
Lowes Home Improvment
06.2022 - 02.2025
Store Manager
Harbor Freight
05.2019 - 06.2022
Store Manager
Toys"R"Us
09.2004 - 06.2018
Allocation Analyst
Ames Corporate office
07.2001 - 08.2003
Store Planner
KB Toys Corporate office
10.1995 - 07.2001
High School Diploma -
South Hadley High
Similar Profiles
Jaedan RichardsonJaedan Richardson
Customer Service Associate at Lowes Home ImprovmentCustomer Service Associate at Lowes Home Improvment
James BaxterJames Baxter
Outside Lawn and Garden Sales Representative at Lowes Home ImprovmentOutside Lawn and Garden Sales Representative at Lowes Home Improvment
Louis KrickerLouis Kricker
Department Supervisor at Lowes Home ImprovmentDepartment Supervisor at Lowes Home Improvment
Allison SchanbacherAllison Schanbacher
Front End Department Supervisor at Lowes Home ImprovmentFront End Department Supervisor at Lowes Home Improvment
Alec RastadAlec Rastad
NOC Engineer at Whalley Computer AssociatesNOC Engineer at Whalley Computer Associates