MICHELLE LATU
2580 Forest Ave #104, Kansas City
Summary
Resilient and customer-focused marketing leader with over 3 years of experience creating outstanding marketing campaigns, content, and collateral using proven and innovative strategies. Adept at staying abreast of industry trends and capitalizing on new opportunities. Driven by a passion for surpassing goals, expanding market share, and growing customer bases. Thrives on embracing new challenges and advancing career growth. Demonstrated success in building a portfolio of over 500 satisfied clients within the financial industry. Known for exceptional leadership, coordination, and planning skills. Additionally, brings 3 years of diverse experience working across multiple departments in an Amazon warehouse, including administration.
Overview
5
5
years of professional experience
Work History
Operations Area Manager
Amazon MC13
01.2024 - Current
- Created and designed a new functional layout for the Reverse Logistics department
- Lead an improvement campaign in the department to boost overall cost and morale which resulted in an increase in metrics
- Easily earns trust with associates and other leaders
General Manager’s Assistant
Amazon MC13
04.2023 - 01.2024
- Lead various volunteer campaigns in the Kansas City node which resulted in over422+ volunteer hours across multiple organizations within the community
- Top community leader in the network resulting in winning multiple awards
- Won1st place in the Amazon Goes Gold Campaign which gave our building $25k to donate to the Children’s Mercy Hospital to help families with kids that have cancer
- Planned and executed over100 events within the site
Process Assistant
Amazon SLC3
07.2021 - 03.2023
- Aided top-level decision-making and strategy planning by cultivating positive relationships with the operations team and acting as a key advocate for various personnel issues
- Managed employees by motivating, driving results, and leading by example
- Looked at each employee's individual strengths and started a mentoring program to help them improve their weak areas
- Was in charge of managing, training, and motivating trainees and associates to continually improve their knowledge and abilities in the department
- Assisted in hitting high production numbers during our peak times
Marketing Director
PHP Agency, Inc.
12.2019 - 07.2021
- Assisted in the implementation of product changes in order to increase customer engagement and firm profits
- Presentations, trend reports, kitted assets, and product data sheets were among the creative sales tools I developed
- Made sure that all campaigns and marketing collateral were consistent with the brand and targeted the right people
- Planned and executed outreach events that drew over200 people
- Served over500 families with financial products and services
- Lead a team of over100 people in training and at events
Education
High School -
Paraclete High School
Lancaster, CA01.2020
Skills
- Leadership
- Competitive
- Goal oriented
- Solution Driven
- Reporting and documentation
- Event planning
- Key decision making
- Marketing and advertising
- Sale expertise
- Market planning and execution
- Client relations
- Business Administration
- Staff management
- Communications expertise
- Time management
- Budgeting
- Team Building
- Earning Trust
- Operations management
Timeline
Operations Area Manager
Amazon MC13
01.2024 - Current
General Manager’s Assistant
Amazon MC13
04.2023 - 01.2024
Process Assistant
Amazon SLC3
07.2021 - 03.2023
Marketing Director
PHP Agency, Inc.
12.2019 - 07.2021
High School -
Paraclete High School
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