MICHELLE LE
Covina,CA
Summary
Dedicated and adaptable professional with a proven ability to thrive in fast-paced environments. Possesses strong communication skills and fluency in English and conversational Vietnamese, facilitating effective interaction with diverse teams and clients. Skilled at maintaining collaborative relationships to achieve common objectives. Seeking opportunities to leverage these skills to contribute effectively in dynamic work settings.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Direct Support Professional
The Roland center
La Puente, California
01.2026 - Current
- Supported individuals with daily living activities and personal care tasks.
- Assisted clients in developing social skills and building relationships.
- Implemented behavior support plans to address specific client needs.
- Documented client progress and maintained accurate records of services provided.
- Provided transportation and support during community outings.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted individuals in learning and developing new skills.
- Assisted individuals with mobility challenges to navigate their environment safely. and independence for disabled individuals and continually monitored safety.
- Used approved crisis intervention techniques in emergency situations.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Assisted clients with maintaining good personal hygiene.
Direct Support Professional
Insight for Life
Covina, CA
10.2024 - 01.2026
- Maintain a clean, safe, and well-organized patient environment.
- Document progress notes thoroughly to track changes in behavior patterns and daily routines.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Provide crisis intervention to deescalate challenging behavior and maintain peaceful encounters.
- Support disabled clients to promote independence and well-being.
Afters Ice Cream
West Covina, CA
05.2023 - 10.2024
- Manage independent shifts, preparing scoops and shakes.
- Operate cash register and restock supplies while providing courteous service.
- Engage with guests about flavors and ingredients through thorough memorization and understanding of menu items.
- Maintain a clean work space and store appearance.
- Display a friendly attitude, even when handling dissatisIied customers.
Education
Associate of Science: Nursing -
Mt. San Antonio College
Walnut, CAHigh School Diploma -
Mark Keppel High School
Alhambra, CASkills
- Team collaboration
- Can work under pressure
- Time management
- Memorization
- Communication
- Active listening
- Customer service
- Patient care
- Crisis intervention
- Social skills development
- Direct patient care
- Client safety and first aid
- De-escalation techniques
- Behavioral support
- Charting and documentation
Certification
- Direct Support Professional
- CPR Certified
Languages
- Vietnamese, Conversational
- English, Fluent
Timeline
Direct Support Professional
The Roland center
01.2026 - Current
Direct Support Professional
Insight for Life
10.2024 - 01.2026
Afters Ice Cream
05.2023 - 10.2024
Associate of Science: Nursing -
Mt. San Antonio College
High School Diploma -
Mark Keppel High School