Michelle Ledet
Houma,LA
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Team Captain
Smoothie King
Morgan City, LA
08.2024 - 03.2026
- Led team of crew members to ensure efficient operations and exceptional customer service.
- Trained new employees on product knowledge and company procedures.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Implemented quality control measures to maintain high standards in product preparation.
- Coordinated daily shift schedules to optimize staff coverage during peak hours.
- Assisted in resolving customer complaints, enhancing overall satisfaction and loyalty.
- Monitored cash handling procedures to maintain accuracy during transactions.
- Fostered a positive work environment, promoting teamwork and collaboration among staff members.
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
- Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
Seasonal Associate
Hobby Lobby
Houma, LA
09.2025 - 12.2025
- Assisted in merchandising product displays to enhance customer engagement and promote sales.
- Executed daily store operations, ensuring compliance with company policies and procedures.
- Monitored store cleanliness and organization to provide a welcoming shopping environment for customers.
- Engaged with customers to provide product information and address inquiries effectively.
- Assisted in managing seasonal promotions, ensuring timely setup and execution across designated areas.
Security Technician Assistant
See Ya! Security
Houma, LA
12.2023 - 08.2024
- Installed and maintained security systems, ensuring optimal functionality and reliability.
- Conducted routine inspections of security equipment to identify and resolve issues promptly.
- Assisted in the development of security protocols to enhance overall safety measures.
- Collaborated with team members to troubleshoot and repair malfunctioning systems efficiently.
Education
No Degree - Instrumental Music Education
Nicholls State University
Thibodaux, LAHigh School Diploma -
H. L. Bourgeois High School
Gray05-2001
Skills
- strong verbal communication
- transparency in interactions
- compassionate understanding
- Motivation techniques
- consistent reliability
- Multitasking Abilities
- Organizational skills
- Attention to detail
- Analytical thinking
Timeline
Seasonal Associate
Hobby Lobby
09.2025 - 12.2025
Team Captain
Smoothie King
08.2024 - 03.2026
Security Technician Assistant
See Ya! Security
12.2023 - 08.2024
No Degree - Instrumental Music Education
Nicholls State University
High School Diploma -
H. L. Bourgeois High School