Michelle Lehr
North Richland Hills,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in multiple fields of work. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
15
15
years of professional experience
Work History
Customer Service
Admirals Club
DFW Airport, TX
11.2010 - 01.2011
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Maintained clean reception area to promote positive, professional environment for clients.
Salon Coordinator
Still Magnolias
North Richland Hills, TX
01.2011 - Current
- Present Deliver courteous and friendly customer service to the clients
- Keep and organize salon appointment calendar
- A fully licensed Stylist maintaining a regular book of repeat clientele
- Receive and stock inventory and responsible for determining stock levels and product mix.
Project Estimator/Estimating Coordinator
JC Millwork
Flower Mound, Texas
02.2020 - 10.2022
- Analyzed designs and performed accurate cost analysis.
- Prepared material orders to complete projects on time and within budget.
- Analyzed buildings to prepare estimates for General Contractors
- Communicated with builders and contractors on residential and commercial projects to deliver status updates to customers.
- Constructed budgets and estimates ranging from $100,000 to $700,000 for School and Medical projects.
Education
Completed coursework in hair styling, nail, skin and makeup achieving a license in cosmetology -
Ogle School of Cosmetology
2012
High School Diploma -
Birdville
North Richland Hills, TX2010
Skills
- Flexible and Adaptable
- G-Suite
- Self-Motivated
- Decision-Making
- Organization and Time Management
- Active Listening
- Multitasking Abilities
- Data Entry
- Dependable and Responsible
- Attention to Detail
Timeline
Project Estimator/Estimating Coordinator
JC Millwork
02.2020 - 10.2022
Salon Coordinator
Still Magnolias
01.2011 - Current
Customer Service
Admirals Club
11.2010 - 01.2011
Completed coursework in hair styling, nail, skin and makeup achieving a license in cosmetology -
Ogle School of Cosmetology
High School Diploma -
Birdville
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