Michelle Leija
Summary
Detail-oriented Staffing specialist, accounts payable and receivable professional with proven ability to optimize workflows and drive cost savings. Skilled in strategic problem-solving and enhancing customer relations.
Overview
2
2
Languages
17
17
years of professional experience
Work History
Account Executive - Payables and Receivables
Austin County Collision
Bellville, TX
05.2022 - 08.2023
- Managed accounts payable and receivable processes to ensure timely transactions.
- Reviewed financial documents for accuracy and compliance with company policies.
- Collaborated with team members to streamline invoice processing workflows.
- Assisted in resolving discrepancies through effective communication with vendors and clients.
- Implemented tracking systems to monitor outstanding payments and collections.
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Coordinated with vendors to negotiate more favorable payment terms, resulting in cost savings for the company.
- Maintained records by imaging invoices, debits, and credits.
- Optimized cash flow management by regularly analyzing outstanding payables and receivables balances to prioritize payments accordingly.
Recruiter
Elwood Staffing
Bryan, TX
06.2021 - 05.2022
- Managed high-volume calls while maintaining professionalism and courtesy.
- Collaborated with team members to enhance service delivery processes.
- Documented customer interactions in CRM system to ensure accurate record-keeping.
- Identified opportunities for process improvements to enhance overall customer satisfaction.
- Monitored performance metrics to ensure compliance with service standards and goals.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Streamlined candidate screening processes, improving overall efficiency in hiring timelines.
- Conducted interviews and assessments, ensuring alignment between candidates' skills and job requirements.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Branch Manager
People Ready Staffing
Bryan, TX
05.2006 - 06.2019
- Led branch operations, ensuring compliance with staffing policies and procedures.
- Developed strategic staffing plans to meet client needs and enhance service delivery.
- Mentored team members, fostering professional growth and improving overall branch performance.
- Analyzed market trends to identify new business opportunities and drive revenue growth.
- Cultivated relationships with key clients, enhancing customer satisfaction and loyalty.
- Oversaw recruitment efforts, ensuring alignment with company standards and client expectations.
- Conducted performance evaluations, providing feedback to optimize employee contributions and outcomes.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Education
High School Diploma -
Bryan High School
Bryan, TX05.1998
Skills
Invoice processing
Accounts receivable management
Accounts payable management
Customer relations
Recruiting and sourcing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Executive - Payables and Receivables
Austin County Collision
05.2022 - 08.2023
Recruiter
Elwood Staffing
06.2021 - 05.2022
Branch Manager
People Ready Staffing
05.2006 - 06.2019
High School Diploma -
Bryan High School