Michelle L. Hartle
Mosinee
Summary
Results-driven professional with a commitment to teamwork and success. Excellent communication and interpersonal skills facilitate effective collaboration and relationship management. Proficient in problem-solving and adapting to challenges, consistently producing high-quality results.
Overview
24
24
years of professional experience
Work History
Medical Service Representative
Liberty Mutual Insurance
01.2022 - Current
- WC bill review
- Review appeals for accuracy of bills and payments according to the states statutes
Medical Bill Review I
Sentry Insurance
01.2020 - 01.2022
- Assist the PIP/litigation department with billing
- Review bills for proper payment/coding that fall within statutes
- Complete provider calls to request billing
- Assist adjusters/litigation team with billing reconsiderations and demands
Administrator Coordinator
Marathon County Corporation Counsel
09.2017 - 08.2018
- Assist the Deputy Corporation Counsel
- Set up TPC hearings
- Set up GAL or Public Defender as necessary
- Draft legal documents specific to CHIPS cases
Administrative Specialist/Legal Assistant
Marathon County Corporation Counsel
07.2016 - 08.2018
- Assist the Assistant Deputy Attorney
- Draft legal documents
- Answer calls and direct appropriately
- Maintained calendar and imported cases requesting Corporation Counsel
- E-file orders, notices, and other legal documents
Human Services Assistant/Medical Assistant
Bridge Community Health Clinic
05.2012 - 01.2013
- Assisted Behavioral Health Director and providers in patient care
- New patients given needed material and correct consents signed
- Vitals taken at every office visit with Psych NP
- Triage Behavioral Health calls and prescription requests
- Assisted patients in guiding them to resources that the patient and/or provider request
Medical Assistant, Oncology/Hematology
Marshfield Clinic
11.2001 - 01.2011
- Perform variety of support functions for physicians
- Frequent duties include: evaluation of vitals, patient preparation, assisting physicians
Journey Coordinator, Oncology/Hematology
Marshfield Clinic
06.2001 - 01.2011
- Responsible for establishing administrative support for new consults
- Direct new consults to appropriate physician
- Guide new consults to necessary support aides; community resources, support groups, patient assistance
Education
AAS - Paralegal
Rasmussen College
Wausau, WI03.2016
Skills
- Empathy and active listening
- Patient scheduling and documentation
- Insurance verification and billing
- Problem-solving and critical thinking
- Team collaboration and multitasking
- HIPAA compliance
- Medical terminology and coding
- Time management
Timeline
Medical Service Representative
Liberty Mutual Insurance
01.2022 - Current
Medical Bill Review I
Sentry Insurance
01.2020 - 01.2022
Administrator Coordinator
Marathon County Corporation Counsel
09.2017 - 08.2018
Administrative Specialist/Legal Assistant
Marathon County Corporation Counsel
07.2016 - 08.2018
Human Services Assistant/Medical Assistant
Bridge Community Health Clinic
05.2012 - 01.2013
Medical Assistant, Oncology/Hematology
Marshfield Clinic
11.2001 - 01.2011
Journey Coordinator, Oncology/Hematology
Marshfield Clinic
06.2001 - 01.2011
AAS - Paralegal
Rasmussen College
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