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Associate Principal Engineer

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Proven track record in enhancing mortgage processing efficiency at New American Funding, leveraging expertise in loan document review and fostering exceptional customer relations. Demonstrated continuous improvement mindset, significantly contributing to team success and client satisfaction. Skilled in data entry and teamwork, adept at driving results through meticulous attention to detail and proactive collaboration. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Have excellent communication skills and work well with other people. I have been in Customer Service roles for over 24 years. Capable of learning new skills and work independently. Was a process server when worked at a law firm and as a paralegal. Meticulous and systematic Post Closer with 3-year track record of meeting high expectations and adhering to tight quality control standards. Thrives in fast-paced, high-pressure environments with demanding targets. Team-oriented, reliable and performance-oriented.

Dedicated banking and financial professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Familiar with reviewing documents, ordering supplementary materials and clearing titles. Prepares packages, audits files and transmits documents. Detail-oriented, well-organized and motivated to complete accurate and efficient work.

Experienced healthcare service professional with a proven track record in effective communication and resolution of patient concerns. Skilled in managing inquiries and collaborating with medical teams for seamless service delivery. Thrives in high-pressure environments, consistently achieving results through teamwork and adaptability. Recognized for empathy, active listening, and conflict resolution.

MICHELLE LOGAN

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Mortgage Processor & Post Closer

Mortgage Processor

Municipal Court Clerk

Customer Service Liaison

Education

Bachelor of Arts - Psychology, Pre-Law

Associate Degree - Computer Science