Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Lopez

Los Angeles,CA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, Positive and upbeat with strong relationship building ability. Friendly Receptionist with background in various office setting. Dependable and quick learning team player with effective communication and organization skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

BDC Representative

Wondries Toyota
10.2023 - Current
  • Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
  • Followed required scripts and guidelines for inbound and outbound sales calls.
  • Determined customer automotive needs by asking relevant questions and working to develop relationships.

Professional Dog Bather

PetSmart Charities
12.2021 - 03.2024
  • Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
  • Responded to customer requests for products, services, and company information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

High School Diploma -

Woodrow Wilson Senior High School
Los Angeles, CA

Skills

  • Clear Communication
  • Fast Learner
  • Multitasker
  • Customer Care
  • Up Selling
  • Reliable
  • Computer Skills

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

BDC Representative

Wondries Toyota
10.2023 - Current

Professional Dog Bather

PetSmart Charities
12.2021 - 03.2024

High School Diploma -

Woodrow Wilson Senior High School
Michelle Lopez